• Report: #1065248

Complaint Review: Dish Network

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, July 08, 2013
  • Updated: Mon, July 08, 2013

  • Reported By: RK B — Canton Michigan
Dish Network
dish network Dontknow, Michigan USA

Dish Network $100 for move michigan Michigan

*General Comment: Independent Dealer

*UPDATE Employee: Social Media Representative

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I am moving and need to move my Dish. When I called Dish network about the move, they said it will cost $100. I told them about the free move I was promised when I signed up and mentioned that I am already under contractual agreement for 2 years, they brought it down to $50. 

I still think $50 is ripoff.

The customer rep says I can get a free move only after 1 year of service. I asked her for the contract agreement. She said the move and the fee is not written in the contract.

Very very disappointed with Dish.


This report was posted on Ripoff Report on 07/08/2013 11:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network/Dontknow-Michigan/Dish-Network-100-for-move-michigan-Michigan-1065248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Dish Network

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

Independent Dealer

AUTHOR: James - ()

Have you thought about calling an Independent Dealer. To see what they could do for you. The charge is a Technician Fee and it depends on either the Dealer or Dish. If they decide to charge for it or not.

I don't charge the customers I've installed originally the fee. Loyalty  should count for something. If it was one  I didn't install. Then I might charge the fee or less, depending how far I had to drive. 

I know I would be happy to get the work. I give my installs a one year installation warranty. Dish only required me to give a 6 month installation warranty. Dish only gives a 60 day warranty for their work.

Respond to this report!
What's this?

#2 UPDATE Employee

Social Media Representative

AUTHOR: CheriT @ DISH - ()

Hi, my name is Cheri Torres and I work on the Social Media Team at DISH. I can definitely understand your frustration with the DISH Mover fee. I'd be happy to review your account and see what I can do to help. Can you please send me an email at Cheri.Torres@Dish.com with your account information? Thank you!

 

Cheri Torres

Social Media Representative

DISH L.L.C.

Cheri.Torres@Dish.com

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory