• Report: #1018803

Complaint Review: Dish Network

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  • Submitted: Fri, February 22, 2013
  • Updated: Wed, February 27, 2013

  • Reported By: Andre W. — Rochester New York United States of America
Dish Network
9601 S Meridian Blvd Englewood, Colorado United States of America

Dish Network Dish Network will ruin your credit with deceptive practices! Englewood, Colorado

*UPDATE Employee: Final Bill

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On February 20, 2012, my credit alert system notified me of a complaint on my credit report. I was notified that Dish Network filed a claim against me for $16. I was a customer of Dish Network for 4 years, where I canceled the service in what I believe is May 2010. Upon cancelling, I spoke to an representative who stated that once I paid my final bill and returned my DVR, I would be free from the company. I paid my final bill via phone using my credit card. The representative stated that I was set and that she would send me a return box "free" of charge.

Well to my surprise 3 years later, Ive been sent to a collection agency for this shipping box. I have never paid a bill late in my life and feel that Dish was deceptive in their practices. After researching this fee, I learned that the fee was instituted in 2010. I do not believe the contract I signed in 2006 included this policy. With that stated, Dish never attempted to contact me; I never received a letter, a phone call, nor an email for this $16 balance. Dish will simply send you to a collection agency.

I have no idea how to fight this but I want to alert you all. Directv would never so such a thing. My local cable company would never do such a thing. Yet somehow, Dish finds that ruining a good customers credit is acceptable. Sadly, I was strongly considering returning to Dish until they pulled this ridiculous stunt.  

I am in the process of contacting anyone I can; my local attorney general, great websites such as the RipoffReport, and the Better Business Bureau.  I don't even know if I should pay this bill when its already ruined my credit. If you're looking into Dish Network, please reconsider.

This report was posted on Ripoff Report on 02/22/2013 04:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network/Englewood-Colorado-80112/Dish-Network-Dish-Network-will-ruin-your-credit-with-deceptive-practices-Englewood-Colo-1018803. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Final Bill

AUTHOR: Mike H. DISH - (USA)

Hi Andre, my name is Mike Houston a Social Media Representative at DISH. I understand youre not happy about this and I am happy to assist you today. To get a better idea of what happen on the account would you e-mail me with the phone number that was on the account? My e-mail is Michael.houston@dish.com
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