• Report: #1027210

Complaint Review: Dish Network

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  • Submitted: Mon, March 11, 2013
  • Updated: Mon, March 11, 2013

  • Reported By: Lela — Palm Bay Florida United States of America
Dish Network
9601 S MERIDIAN BLVD Englewood, Colorado United States of America
  • Phone: (303) 723-1000
  • Web:
  • Category: Cable TV

Dish Network Fraudulent Account Englewood, Colorado

*UPDATE Employee: I'd like to help you

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I received a notice from my credit monitoring system that an inquiry was made in my name from Dish Network. When I called to ensure that a fraudulent account had not been opened in my name, I was told that an account was not currently active in my name. When asked what city and state the inquiry came form, I was told that I, the victim of this minor identity theft, was not allowed that information. 

So here I am, on the phone with a rude and unhelpful employee who refused to let me speak to anyone higher up in the chain of command than he, and didn't resolve my issue. It is really nice to know that a company like Dish Network is theft friendly but not consumer friendly. Way to go Assholes!

This report was posted on Ripoff Report on 03/11/2013 06:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network/Englewood-Colorado-80112/Dish-Network-Fraudulent-Account-Englewood-Colorado-1027210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

I'd like to help you

AUTHOR: MikeL DISH - ()

Lela,

I'm sorry to hear you've run into this situation and it's the type that we take very seriously.  Please, if you could, email me your phone number at michael.lemar@dish.com so I can get in contact with you to discuss this further and get it straightened out.  Thank you!

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