- Report: #972915
Report - Rebuttal - Arbitrate
Complaint Review: Dish Network
Dish Network9601 South Meridian Boulevard Englewood, Colorado United States of America
Dish Network Illegal Billing Practices Englewood, Colorado
*Author of original report: All Lies
*Author of original report: NO Refund Still Waiting
*UPDATE Employee: The Issue You've Posted
*Author of original report: No Refund - 5 days and waiting
*Author of original report: Update from Justin
*UPDATE Employee: Refund
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Two days later I receive an email from my bank stating that I have overdrawn that checking account. This account was set up for utilities payments only. (Not my personal account) I go back online to Dish network and find that the charge was successful and than reversed the next day. Than a charge was made to my debit card account. This resulted in an overdraft fee. They agreed to refund the money back to the debit account. They claimed that if a manual payment is made than the auto pay feature will not double bill. I guess that claim has now been proven wrong. No refund has appeared.
Some advise. Call your credit card company and tell them to block all future charges and insist that a note be placed on your account that requires you to call them and authorize any future charges to Dish Network. By law, they must comply. If they refuse, you can dispute and refuse to pay the amount disputed.
As for debit cards, if they have your number, it is considered point of purchase. That cannot be stopped, only disputed. You have to cancel the card and reissue another one. And than (dish) can still force a payment. It will take more effort though. I just closed out the account and reopened a new one.
As for their threats with collection and credit reporting? File a complaint with the BBB and your state attorney general's office. The credit reporting will be removed and tell the collections to refrain from calling. They can than only contact you to inform you of court action only. If you have been wronged than you will prosper.
This report was posted on Ripoff Report on 11/23/2012 05:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network/Englewood-Colorado-80112/Dish-Network-Illegal-Billing-Practices-Englewood-Colorado-972915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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