• Report: #982462

Complaint Review: Dish Network

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sat, December 15, 2012
  • Updated: Sat, December 15, 2012

  • Reported By: Mom — Chandler Arizona United States of America
Dish Network
PO Box 933 Littleton, Colorado United States of America

Dish Network Dish Kills Santa and Creates s****.

*Consumer Comment: The agreement YOU signed when you got your Dish service...

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

A little back story: Years ago, our mortgage company wrongfully withdrew our mortgage three times from our bank account. Needless to say, every other check bounced. The nightmare this created, took months to rectify. So, we're always cautious, or so I thought, with banking information.

Little over a year ago we, my significant other and I, decided to subscribe to Dish TV. The Salesman I spoke with repeatedly pushed the promotions they were offering, including free movie channels. We were adamant that we would forego all of the "freebies", if this meant we would avoid tying our account to a credit card. I even explained my aforementioned mortgage horror story. It was agreed (Yeah, right.) that I would authorize the use of my significant other's debt card for the initial installation only, and we would prepay for service. 

We let our service lapse. And as expected, we received a letter demanding we return their equipment, or a charge would appear on the credit card for the cost. We were not worried because, 'They told us they discarded the bank account information after installation.". Nevertheless, we returned their equipment, because it DID belong to them. They confirmed receipt days later.

Well, they hit his bank account anyway, for early termination fees! What?!! Great timing...

This $210 unauthorized charged, which apparently was reversed yesterday, has caused us almost double this in late fees for other things. 

My children will not receive much for Christmas. The budget for their gifts was eaten up by late fees because of an unscrupulous Salesman from Dish. I am halfway tempted to call him up and make him explain to my 7 & 10 year old why their amazing attitudes and efforts won't be recognized by Santa this year.
I know that I was naive believing that people operate with honesty and integrity. Maybe they do - just NOT DISH.

This report was posted on Ripoff Report on 12/15/2012 09:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network/Littleton-Colorado-80160/Dish-Network-Dish-Kills-Santa-and-Creates-Snowballing-Problems-Littleton-Colorado-982462. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Dish Network

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

The agreement YOU signed when you got your Dish service...

AUTHOR: Ken - (USA)

in part, YOU agree to a two year contract with a pro-rated early cancellation fee.

It also (in writing) states that the funds source use for the sign up can and will be used for outstanding charges.

YOU explain to your children that YOU failed to read the contract and then blindly let it lapse before the two years.

"... This $210 unauthorized charged, which apparently was reversed yesterday, has caused us almost double this in late fees for other things"

This "unauthorized charge" was indeed authorized by you and I have doubts it will be reversed...it IS in the contract you probably already tossed in the trash. It doesn't matter what anyone TELLS you, the WRITTEN contract overrides all of it.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.