• Report: #1010420

Complaint Review: Dish Network

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  • Submitted: Thu, February 07, 2013
  • Updated: Mon, February 25, 2013

  • Reported By: Angela — Wise Virginia United States of America
Dish Network
Palatine, IL Palatine, Illinois United States of America

Dish Network Dish Left Account Open after I requested cancellation and now say I owe balance due. Palatine, Illinois

*UPDATE Employee: Charges

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I had service with Dish in 2010. I called to cancel service in December 2010 when I moved from Lexington, KY to Baltimore, MD. On February 2013 I received a bill from Dish for a past due amount. I called to find out why I was receiving a bill. I was told payments had been made on the account for the past two years until January 2013.

I explained to the agent I had moved to another state and never received any bills for the account for the past two years. I didn't receive a bill until February 2013 when I moved again and put in an address change for my new address.

Dish refuses to file any fraud reports on my behalf and says I am responsible for the amount due. I am being told that I still have to pay the past due amount even after I explained that I requested cancellation two years ago.

This report was posted on Ripoff Report on 02/07/2013 12:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network/Palatine-Illinois-/Dish-Network-Dish-Left-Account-Open-after-I-requested-cancellation-and-now-say-I-owe-bala-1010420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Charges

AUTHOR: BeckiB@Dish - (USA)

I apologize for your concerns and would be happy to assist you. Please send me an email at becki.barned@dish.com so that I can look into this for you!

Becki Barned
DISH Internet Response Team
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