- Report: #856294
Report - Rebuttal - Arbitrate
Complaint Review: Dish Network
Dish NetworkPalatine, Illinois United States of America
Dish Network Offered a $200 K-mart card for a 24 month agreement, did not telll me how to receive it, not refusing the offer. Palatine , Illinois
*Author of original report: Kmart code
*Consumer Comment: I have the same situation
*Author of original report: Thank you
*UPDATE Employee: Kmart Gift card
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My Dish Network was installed on January 23rd. My husband was home when the technician came and asked him how we could get our $200 Kmart card. He didn't know. I called dish back and still couldn't find out. They thought it might be automatic.
I called again around March 1st and was told that the reward had never been filed and I was offered free pay per view movies which I declined as I have had problems with pay per view before.
I tried emailing the rewards center and received a form letter back that said that I had never put my code in for the K-mart card offer. The email said that you couldn't reply to it.
I called again today March 19th 2012 and was told that I had never put in for it. I told the supervisor that I had tried repeatly to find out how to get my $200 K-mart card but no one had ever told me how. I was offered $5 off for 12 months which wasn't even close to the $200 Kmart card that they had promised. I was still trying ask to talk to his supervisor and was told that they were all in meeting. Then, I was hung up on.
This report was posted on Ripoff Report on 03/19/2012 03:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network/Palatine-Illinois-600055/Dish-Network-Offered-a-200-K-mart-card-for-a-24-month-agreement-did-not-telll-me-how-to-856294. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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