- Report: #854852
Report - Rebuttal - Arbitrate
Complaint Review: Dish Network
Dish NetworkInternet United States of America
Dish Network Dish, Dishnetwork Took out TWO PAYMENTS, but said it did not go through, then shut us off Internet, Internet
*UPDATE Employee: Over Payment
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On the 22nd there was still no money deposited in my account so I chatted with them again, and was told it was cancelled on the 15th, approved on the 21st and it would be in the bank within 3 to 5 days. I also asked them why my account was not showing the other $150 payment that I made on my account. They then told me they had refunded the whole $300 instead of only $150. I told them they were idiots.... and the money had not yet gone into the bank... plus I had extra bank charges for bad checks which THEY CAUSED. AND THEN THEY SHUT US OFF!!!!! They would not turn on our service.... after five years... with it being their fault... with me talking to alot of different people... they said we had to pay $444.00 to have it turned back on. NOW they are telling me (after I have switched to DirectTV) that I have to send the two receivers back to them or they are going to charge me for them too.... they say I signed a contract and they are leased. My contract expired three years ago. I only had a two year agreement with them.
I would like to know if there is a class action lawyer that would help me sue them... as I know if they took payments out of my account twice that day... and then have the nerve to shut us off, they did it to other folks as well. They said they shut us off cuz it showed no payment since January..... BUT THEY TOOK TWO PAYMENTS OUT OF MY CHECKING ACCOUNT and had it for over a week. What do I do?????Do I have to send the receivers back?
This report was posted on Ripoff Report on 03/16/2012 10:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network/internet/Dish-Network-Dish-Dishnetwork-Took-out-TWO-PAYMENTS-but-said-it-did-not-go-through-then-854852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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