• Report: #295271

Complaint Review: Dish Network

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, December 28, 2007
  • Updated: Fri, December 28, 2007

  • Reported By:Houston Texas
Dish Network
dishnetwork.com Internet U.S.A.

Dish Network Dish Network will not terminate 18 mths agreement Atlanta Georgia

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I re signed with Dish Network with the understanding that I would not enter into a 18 mths agreement. The technican came out and when he called customer service to activate the service, I told the representative that I did not want a contract. She stated that I would have to pay $49.99 that day for the receiver if I did not want a contract. I agreed and paid the $49.99. The
technican wrote in the contract, " customer spoke with customer service and cancelled 18 mths agreement."

I called recently to terminate service and was told by Jason in mgmt that I am automatically locked into a 18 mths contract because I am a former customer. He also stated that Dish did not have to adhere to the contract
because the technican did not have the authority to alter it. But, I know that the technican and the customer service representative are agents for Dish and I relied upon their authority. Also, I did not initial
the back page of the contract which is needed to indicate which option was selected.

I contacted the coporate/executive office by email to complain, but I have not received a reply to date.

Kathy
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 12/28/2007 04:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network/internet/Dish-Network-Dish-Network-will-not-terminate-18-mths-agreement-Atlanta-Georgia-295271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Dish Network

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory