- Report: #974935
Report - Rebuttal - Arbitrate
Complaint Review: Dish Network
Dish NetworkInternet United States of America
Dish Network Lied to regarding high speed internet, charged 420.00 for early termination after four days. Internet
*UPDATE Employee: I'd Like to Help
*Consumer Comment: How To Get Out Of Early Term Fee
*UPDATE Employee: Your Post
I was never informed the 20 GB included 10 peak and 10 off peak GB. I was mislead and lied to, so after four days I called to cancel, noticing I was already at my usage limit. When i called to complain the women who answered told me she would only use this internet service as a last resort, quite a different story than the women wanting to make a sale. After being transferred to a supervisor to cancel I was treated like an idiot and told I should have researched on my own, and they'd be happy to cancel and charge me $420.00.
I've been with Dish TV programming for ten years and never had a problem, but after this experience I will be looking into other options, and warning everyone of Dish Networks fraudulent practices.
This report was posted on Ripoff Report on 11/28/2012 09:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network/internet/Dish-Network-Lied-to-regarding-high-speed-internet-charged-42000-for-early-termination-974935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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