- Report: #1064773
Report - Rebuttal - Arbitrate
Complaint Review: Dish Network
Dish Network Said I could transfer for free once per year and are trying to charge me $100.00. To do it. Asked for a supervisor and got it down to $50.00. Was told it was free. Internet
*Author of original report: I am not late on my bill!
*UPDATE EX-employee responds: Former Employee who fell victim to the same thing
*UPDATE Employee: Mover's fee
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I was told that I had one free move a year. When I contacted them tonight at 800-333-3474 I was first told that because I was only a member for 1 month it would cost $100.00 to move, then when I asked to speak to supervisor operator 969 told me that it was because I was not signed up for 1 year. I explained that I was not told that, I was told one free move a year. I was transferred to supervisor Cheryl and she also told me after a year it was free. I explained that is not what I was told and I said why would I agree to that, I only had a 6 month lease? That is when she offered to move me for $50.00 dollars and I said no, you will provide it for free as that is what I was told. She told me she did not have access to notes and this was the best she could do. I asked to speak to another supervisor and was given the firstname.lastname@example.org to voice my complaint and she then told me that they do respond to that. I also told her that I am locked into a 2 year contract with them and now they are holding me over a barrel with the move. I feel that this is essentially a breach of contract and it should be considered voided.
This report was posted on Ripoff Report on 07/05/2013 09:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network/internet/Dish-Network-Said-I-could-transfer-for-free-once-per-year-and-are-trying-to-charge-me-10-1064773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.