• Report: #647249

Complaint Review: Dish Network

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  • Submitted: Sun, October 03, 2010
  • Updated: Wed, December 22, 2010

  • Reported By: MikeL — Phoenix Arizona United States of America
Dish Network
Internet United States of America

Dish Network hidden charges onto customer's bill and did't tell the customer, Internet

*UPDATE Employee: In response to your post

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Dish network, advertise at a great price of 24,99 per month, but you will never see that price even with the basic package because they add on additional charges to your bill that you don't need any changes your programming, without your consent. the hidden charges are some service agreements which they fail to meet up because if you need support it's still going to charge you on top of you paying for support already that you never use. it will never present to me all the hidden charges because they want their customer to have a online statement and then their computer system mess up and reset your account so you can't login for months and they just charges you and you don't know what you are being charge for.

This report was posted on Ripoff Report on 10/03/2010 09:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network/internet/Dish-Network-hidden-charges-onto-customers-bill-and-didt-tell-the-customer-Internet-647249. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

In response to your post

AUTHOR: MikeH_Dish Network - (United States of America)

Hi my name is Mike Houston with DISH Network customer service, MikeL I am very sorry about the misunderstanding about the bill and all charges involved.

We offer many different programming packages at different prices, to fit any and allfamily budgets.We do have our new customer offers, and one of them is $24.99 for 12 months. Normal pricing is $39.99for America Top120.

And if you have a receiver that is plugged into a phone/Ethernet cable, the manybenefits you will receive will be that you can check and pay your bill from the comfort of your home.Also you will be able to order PPV and you can modify your programming.

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