• Report: #619564

Complaint Review: Dish Networks or DISHNET

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  • Submitted: Fri, July 02, 2010
  • Updated: Fri, July 02, 2010

  • Reported By: Joyce — Westvillw Indiana United States of America
Dish Networks or DISHNET
Internet United States of America

Dish Networks or DISHNET i tried to get a cheaper package deal becuz i could not afford the one i had, my bill rose by 150.00 Internet

*Consumer Comment: Call them back

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I called Dish Network to down grade the package that i had. I told them i was a single mother and could not afford the $65 a month for cable television.  so she told me she would find a program within my budget (she talked very fast and used large words)  the bottom line was i was golng to see at least a $25 savings on my next bill.  I opened my bill today and my jaw nearly hit the floor.  It was for $215.00 due by the 21st of july or my service would be turned off and there would be a fee to get it back on.  I then called them and explained that I called becuz i couldn't afford the $65. how could i afford the $215??  They told me that i wasn't paying close enough attention and it was my fault.  I have been in tears ever since.  I am single mother of two small girls 5 yrs and 6 mos. they love their cartoons and they are a life saver for me.  I don't know what i am going to do now?  I am the nicest and biggest hearted person in the world and i just can't believe how uncaring these people were towards me.  I can not believe that this woman used her fancy talking and the way she went around all my questions to get me to agree to something that i had no idea what i was doing.  I wish someone could help me.  I am so stressed everyday trying to make ends meet and i don't think i could take much more.

This report was posted on Ripoff Report on 07/02/2010 01:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Networks-or-DISHNET/internet/Dish-Networks-or-DISHNET-i-tried-to-get-a-cheaper-package-deal-becuz-i-could-not-afford-t-619564. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Call them back

AUTHOR: Susan - (USA)

If your bill went from $65 to $215. you agreed to a bigger package and the $25 saving was about a discount on the upgraded service. 

Call them back and tell them you only want the local channels or turn off the dish.

Trust me, your 5 year old and 6 month old will live without cartoons and would appreciate things like a roof, food, shoes, more than TV

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