- Report: #621461
Report - Rebuttal - Arbitrate
Complaint Review: Dish TV - Dish Network
Dish TV - Dish NetworkInternet United States of America
Dish TV - Dish Network LOYAL CUSTOMERS GETTING RIPPED OFF Internet
*UPDATE Employee: Hello there! My name is Dan Busa with DISH Network's customer service
*Consumer Comment: Dish does offer HD for life
*Consumer Comment: My strategy
*Author of original report: why should long time customers get the shaft!
*Consumer Comment: Apples and oranges
*Consumer Comment: Reality Check
*Consumer Comment: The problem is that I don't know of any satellite service provider that is not like this..
*REBUTTAL Individual responds: Business practices are dishonest, misrepresented, deceitful and bordering on being illegal
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There packages have went down in price, and they are giving free hd tv for life to new customers. When i inquired about getting hd for life added to my account they would charge me $100 dollars. My package price has went down too but, not for me.
I was told that this offer is not for old customers. We would be charged for the same new hd receiver, that they get for free. I told them i would close my account
and open a new one to get the same deal every new customer was getting. I was informed that they would know i was an old customer.
I have had dish tv for 12 years or more, and this is how they treat there loyal customers. I have had it with them. Please people call them and let them know how unfair this practice of doing business is..
I will be checking in with direct tv. I urge you to do the same...
This report was posted on Ripoff Report on 07/08/2010 10:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-TV-Dish-Network/internet/Dish-TV-Dish-Network-LOYAL-CUSTOMERS-GETTING-RIPPED-OFF-Internet-621461. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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