• Report: #984282

Complaint Review: Dish TV

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  • Submitted: Wed, December 19, 2012
  • Updated: Thu, December 20, 2012

  • Reported By: mimic70 — Arcadia Florida United States of America
Dish TV
De[t 0063 Palatine,, Illinois United States of America

Dish TV Dish TV Network salesman quoted one price - billed higher price. Customer Service gives no solution. Palatine Illinois

*UPDATE Employee: Promotions

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We were quoted a price of $52.16 for first month then $37.13 for month 2-12 then it is to be $57.13 per month.  We paid the $52.16 then received a bill for $52.16 for month 2.  Have talked to Christine in Denver on 12/13/12 and was assured a credit would be issued on billing to please ck online.  No credit has shown as yet.  Talked to several others in Customer Service and same song.  They said we did not sign up for the $15.00 credit special cupon.  We looked for a cupon indicator online and as yet have not found it.  If they make you a price they should honor it.  No trust in this Company.

This report was posted on Ripoff Report on 12/19/2012 08:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-TV/Palatine-Illinois-60055/Dish-TV-Dish-TV-Network-salesman-quoted-one-price-billed-higher-price-Customer-Service-984282. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

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AUTHOR: MikeH_Dish - (USA)

Hi my name is Mike Houston a Social Media Representative at DISH. I understand youre not happy with DISH right now and I am happy to help you today. When you went online to sign up for the credit, you did not see the option to accept? I would like to help you with this and if you will send me an e-mail with the phone number on the account and best time to call you I can assist you further: Michael.houston@dish.com
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