• Report: #1007696

Complaint Review: Dish network

  • Submitted: Sat, February 02, 2013
  • Updated: Tue, February 12, 2013

  • Reported By: Scottyt02 — Fenelton Pennsylvania United States of America
Dish network
Internet United States of America

Dish network Jacked price up no explanation. Try using my debit card without permission. Try to suspend cable with no representation of bill. Internet *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!

*Consumer Comment: Scottyt02,

*UPDATE Employee: Bundle & Fees

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First of all we were told we culd get a bundle deal. Phone, cable, Internet we had to pay for that. Then they say they can't do Internet. But charged us already. And then Internet shows up from another company and they say they never got pAid and I need to pay them to hook it up. I said I payed dish and they sent you. They said they don't work for dish and haven't received it. So stupid me let it go and I payed for Internet hook up twice.

The other day they send me letter saying there gunna jack my price up $5 every month and had no explanation or reason why. Now they want to suspend my account for $45 that wasn't even told to me I owe. They just tried to take off my card I never gave them permission at all to take any bills off my card. All in all they've done nothing but lie to me and try to steal from me and customer service can't give me any reasons.

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!



Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder


Author of www.ripoffrevenge.com

Rip-off Report

PO Box 310, Tempe, Arizona 85280

This report was posted on Ripoff Report on 02/02/2013 07:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-network/internet/Dish-network-Jacked-price-up-no-explanation-Try-using-my-debit-card-without-permission-1007696. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 Consumer Comment


AUTHOR: Karl - (USA)

Make sure to type in 877772 at this site and read Ripoff Report #877772 for important information about Dish Network.

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#2 UPDATE Employee

Bundle & Fees


Hi my name is Mike Houston a Social Media Representative at DISH. I can imagine how frustrating that must be for you and I am more than happy to help you today. In different areas of the country we are able to provide our customers with bundled services with DISH. To better assist you, would you contact me via e-mail with the phone number on the account for further assistance? My e-mail is; michael.houston@dish.com
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