• Report: #369857

Complaint Review: Dishnetwork

  • Submitted: Thu, September 04, 2008
  • Updated: Sun, December 26, 2010

  • Reported By:Kelso Washington
Dishnetwork
P O Box 9033 Littleton, Colorado U.S.A.

Dishnetwork Senior Citizen Abuse Littleton Colorado

*UPDATE Employee: Checking to see if things are cleared up

*Consumer Comment: How does your being a senior citizen come into play?

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I wanted dishnetwork to send a tech out at a certain time to meet with the grounds keeper of the complex I was moving to. They could not arrange it so the lady on the phone said this was dishnetworks fault and was sending me a box to send the reciever back to them, end of story.(Or so I thought)

Today my bank called with an automated message to inform me that there were fraudulent charges being taken out of my account. Turns out it was dishnetwork taking unauthorized funds out of my account on two seperate days Sept 2 and Sept 3 in the combined amount of $91.95.
When I called dishnetwork today(Sept 4) I spoke to Kimmie who was extremely rude and nasty to me, she said even though I spoke to someone who cancelled my account due to dishnetworks inability to work with me to get a technician here, she kept telling me "it is all your fault" over and over again.

I feel I was descriminated against because I am a senior citizen, I feel violated, and I only recieve $750 a month in social security and this money was a huge chunk of that and there are bills I will not be able to pay this month now.

Just another case of senior abuse.

Mutha xxxxxx
Kelso, Washington
U.S.A.

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This report was posted on Ripoff Report on 09/04/2008 05:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dishnetwork/Littleton-Colorado-80160/Dishnetwork-Senior-Citizen-Abuse-Littleton-Colorado-369857. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Checking to see if things are cleared up

AUTHOR: MikeH_Dish Network - (USA)

Hello my name is Mike Houston of DISH Network customer service. I want to start by saying I am sorry for you having a bad customer service experience with us. And we at DISH Network always want our customers happy and satisfied with the services we offer. I was wondering where things stand as far as your final statement goes, and if there is anything I can do please respond to this post and we can go from there.



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#2 Consumer Comment

How does your being a senior citizen come into play?

AUTHOR: Kym-berly - (U.S.A.)

And if you cant afforf for them to have debited money from your Account, what were you doing signing up for the service to begin with?
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