• Report: #56809

Complaint Review: Disney California Adventure - Anaheim California

  • Submitted: Tue, May 13, 2003
  • Updated: Sat, October 18, 2003

  • Reported By:Buena Park California
Disney California Adventure - Anaheim California
Www.disney.com Anaheim, California U.S.A.

Disney California Adventure HAPPEST PLACE ON EARTH NOT LIKELY the business that doesnt give a dam Anaheim California

*Consumer Suggestion: Park Attendance Caps

*Consumer Comment: Ahhh...yes! ..a wonderful day at ____ (insert name of park). NOT!

*Consumer Comment: the latest issue

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

We had the unfortunate experience of paying to enter Disney's California Adventure. I think it's criminal to expect your guests to wait 2 hours for the top rides and 45 minutes for the kiddie rides. Try 1 hour wait to get your McDonald's lunch. It took us 20 minutes to fight our way across the park to use our Fast Passes for the Aladin stageshow only to be turned away because we were 5 minutes late.

They suggested we jump in line (2 hours) ahead for the next show and maybe we'd get in. At that point the show was completely sold out for the day.

We saw 2 3D movies that run continuously and rode on the bumper cars, which was literally less than 1 minute. By the time my husband got the car untangled from the other's in the bunch the ride was over. My son didn't even get 1/4 of the way around. We also got to ride a fun ride called Mulholland Drive, but that was only because a ride attendant spilled my beer and felt bad so he brought us the "cut the front of the line pass".

So we got there at 10am and left feeling beaten and disappointed at 8 pm. When is too many visitors enough? What is the parks obligation to the people that have already paid to get in? There was a 30 minute wait in Guest Relations if that helps you understand how crowded the park was.

We were put on the VIP list for Aladin at 6:15, but that was because I cried. I literally had a breakdown at Disney. It was great being a VIP, but I felt so guilty standing there in the land of the priviledged looking at the exhausted parnets with sleeping kids propped on their shoulders that waited there for 2 hours.

Shouldn't there be some expected ride quota for a good time. Like we expect our visitors to be able to get on half the rides, have lunch and visit a couple shops. I would think if there are 30 attractions you could expect to get on at least 10. I really don't think that's asking too much at $37.50 per child and $47 per adult. I am so disappointed. I emailed Disney, but not a big surprise I have received no response.
I'll keep you posted.

Buena Park, California

This report was posted on Ripoff Report on 05/13/2003 04:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Disney-California-Adventure-Anaheim-California/Anaheim-California/Disney-California-Adventure-HAPPEST-PLACE-ON-EARTH-NOT-LIKELY-the-business-that-doesnt-giv-56809. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Disney California Adventure - Anaheim California

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Park Attendance Caps

AUTHOR: Sunnie - (U.S.A.)

Being a person who is employed by a MAJOR theme park (NOT DISNEY) I would like to make a comment on park attendance:

There are certain times of the year that it's a really bad idea to go to a theme park.
Everyone else is there.
I suggest making the best of Late September through November, if you don't want to wait in long lines.

If you can afford to, purchase the fast pass (or express plus, etc) It may be expensive, but you definately get what you pay for.
That said, take the time share tour that offers discounted tickets to theme parks. Some even offer FREE tickets.

Almost all theme parks are now ADA compliant. So, renting a wheelchair for $50.00 won't get you to the front of the line.

Don't be rude, crass, or impatient with the employees, and CERTAINLY don't start yelling at them. Yes, we are trained to help you, but keep in mind that we are also human.
Talking with an employee as a person, not the "attendant" is a good way to get yourself through any form of express lane that they have.
Personally, if someone takes the minute to talk to me, doesn't talk down to me because I am "just an attendant at a theme park" and gives me a little respect, there's a good chance that I can get you backdoor entrance at one or more attractions.
It's not OK to demand this.

As far as getting all the rides/shows in....
When you go in the park, go opposite of where the majority of folks are headed.
Starting in reverse will get you on more rides faster without the express ticket.
Save the "big" rides for last.
Get the complimentary express passes for the big stuff when you come in. They are FREE every 2 hours! fill your time with small stuff, and you will find that time goes by really fast.

Finally, don't forget a park map!
It will literally make your day 10 times smoother.

That's all I can give you on this subject, but good luck in your theme park adventures!
Respond to this report!
What's this?

#2 Consumer Comment

Ahhh...yes! ..a wonderful day at ____ (insert name of park). NOT!

AUTHOR: Adolph - (U.S.A.)

Unfortunately, that's the norm nowdays for most "big name" amusement parks. The park operators have absolutely no qualms on selling tickets in a quantity sufficient to ruin the experience for all.

I call that greed, and a complete lack of compassion for their customers. There needs to be some type of reservation system in place so you're not packed in like sardines. I also just love the way they have vendors hawking water at $1.00 (or more) a bottle to the unlucky stiffs stuck in line for hours. More d**n greed, and taking advantage of a situation for which they're directly responsible.
Respond to this report!
What's this?

#3 Consumer Comment

the latest issue

AUTHOR: Joey - (U.S.A.)

of consumer reports did a piece on amusement parks the disney stuff in cali got a 30% satisfaction rating. imagine that.
however i can relate. we have a six flags in my area that opened up a adjoining water park. 2+ hour lines to ride the waterslides. come on!!
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?