• Report: #212015

Complaint Review: Distinct Advantage - Guardian Marketing Services

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  • Submitted: Wed, September 20, 2006
  • Updated: Sun, October 01, 2006

  • Reported By:Saint Cloud Florida
Distinct Advantage - Guardian Marketing Services
8751 Ulmerton Road Largo, Florida U.S.A.

Distinct Advantage - Guardian Marketing Services Ripoff report this company to the Tampa Economic Crime Division!! Largo Florida

*UPDATE EX-employee responds: FOURTH ALERT ON SUNTASIA AND DISTINCT ADVANTAGE!

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I received a telephone call much like everyone else advising me that because I was a "valued customer" that I would receive a gas voucher and airline tickets. The lady on the phone had my husband's name, date of birth, bank account information and social security number. When pressed, she would not tell me where she obtained this information from. Rather than confirming her information, I hung up on her and looked them up on the internet. I was concerned it was a scan and needless to say, after reading the posts am now convinced.

I filed a complaint with the Attorney General's office not because I was taken advantage of. I didn't confirm their information over the phone or "puchase anything". I filed the complaint to keep these people from taking advantage of anyone else.

The response from this company was unbelivable. I got a copy of the letter that Distinct Advantae/Guardian Marketing sent to the Attorney General's office. In they letter they stated:

"Guardian Marketing Services Corp" is a telemarketing service company doing, among other things, customer service for companies in the telemarketing industry." This is the case with Ms. Smith. As part of our customer service policy, this office handles customer service complaints that reach the level of a written complaint to a third party." They also stated that my telephone number was obtained from "her complaint."

I intend on contacting the Attorney's General's office tommorrow again. These people did not contact me to resolve any kind of complaint. They tried to scam me. Had they been legitimate than why wouldn't they tell me how they got my information.

In addition, I have worked in Customer Service Management for over thirteen years and have NEVER asked someone to verify their social security number and bank account information in an attempt to resolve anything. They never said anything about any of what was in their letter.

The reason for this post is to encourage all of you to do the same. Please contact the Office of the Attorney General, Tampa Economic Crime Division, Concourse Center 4, 3507 E Frontage Road, Suite 325, Tampa, FL 33607-1795. Their telephone number is 813-287-7950. If enough people contact them, maybe they will take the complaint seriously enough to warrant a real investigation into this company rather than listen to their lies about being a "customer service" company.

Melissa
Saint Cloud, Florida
U.S.A.

This report was posted on Ripoff Report on 09/20/2006 09:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Distinct-Advantage-Guardian-Marketing-Services/Largo-Florida-33771/Distinct-Advantage-Guardian-Marketing-Services-Ripoff-report-this-company-to-the-Tampa-E-212015. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

FOURTH ALERT ON SUNTASIA AND DISTINCT ADVANTAGE!

AUTHOR: Joe - (U.S.A.)

Phone Solicitation Alert:

Be aware of a phone solicitation scam that has come to our attention. The caller is claiming that the person has won a gift from their financial institution for being a member or customer in good standing. We know of these calls being placed from the 727 area code. In the past, this group has used the business names of Distinct Advantage, Freedom Gold, and Capital Vacations. Do NOT give your account number, social security number, bank name or any other personal or financial information in response to any unsolicited phone call.

End of Alert!

This warning came from the UVA Community Credit Union website. To see it for yourself, copy and paste the link below.

(( link removed by ROR))

My goodness how many alerts is it going to take before someone finally shuts them down.
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