- Report: #1071668
Report - Rebuttal - Arbitrate
Complaint Review: Distributed Energy/Craig Currie
Distributed Energy/Craig Currie101 Rileys Place, Williamsburg Va williamsburg, Virginia USA
Distributed Energy/Craig Currie/www. onsitepowergenerators.com Scam/Dishonest/non delivery of product williamsburg Virginia
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I placed an order with www.onsitepowergenerators.com on June 25,2013. On July 3rd I as of then did not hear from this company about my generator. I emailed on July 4, called on July 5th. July 8th after several call finally got a hold of Craig Currie and was told that by the end of the week he was going to have my generator shipped. He said because the generator I ordered changed the model, he was going to give me the new model for the same price. I said ok, but it would have been nice to let me know why I was waiting before I had to call and find out for myself. The following week again nothing. Called, emailed just to get the same song and dance. Next week!. Now it is July 23, and he says the product will be to me by Monday. On Wednesday night I get an email stating the generator cannot ship to me because I did a chargeback to my credit card. I however did not. Since he sent me the chargeback paperwork, I realized the credit card number was not mine. The date of the order was June 25, and the amount was 4097.00, but the card number was not mine. I emailed him and he sent me a email back stating I was the only one who ordered for that amount that day. Well since I didn't do a chargeback, he is obviously lying. I decided to call the number of the company on the chargeback. They told me that the generator was going to Michigan. and they needed to call the merchant. They called the merchant. The next thing I knew I got a call from Craig, calling me a pain in the a*s customer and he was refunding me my money right now! He didn't let me talk and he hung up on me. Needless to say today is July 31, 2013, no generator, no refund, no explaination. For anyone who orders from this comapny, don't let him do this to you. I have filed an FTC report (http://www.ftc.gov), a compaint with the BBB (http://www.bbb.org), and with my local police department for fraud. I would say for everyone to do this if this happens to you. Once they get compaints they will look into it. If he keeps your money it is a larceny charge. I am also disputing this with my cc company as well. 30 days no product, no credit! Don't let him lie to you!
This report was posted on Ripoff Report on 07/31/2013 07:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Distributed-EnergyCraig-Currie/williamsburg-Virginia/Distributed-EnergyCraig-Curriewww-onsitepowergeneratorscom-ScamDishonestnon-deliver-1071668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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