- Report: #946799
Report - Rebuttal - Arbitrate
Complaint Review: Dollar Car Rental
Dollar Car RentalOrlando, Florida United States of America
Dollar Car Rental Dollar Rent a Car Ripped me off with Toll Charges Orlando, Florida
*General Comment: Common sense, heck of a thing for you to say to me!
*Consumer Comment: Who Was Driving?
*Author of original report: Why should I be refunded...
*General Comment: Why should Dollar refund anything?
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I called and spoke to a young adult named London. I explained that I rented a vehicle Aug 2 - 6th, he verified that I was charged for 3 tolls.
I explained that every time I have rented from Dollar Car Rental I get charged, and to check the history and he will see. And that
Dollar was always good about refunding my money, because it doesn't make sense If I hit 6 tolls one way, but 3 of them do not read, or the toll station is not operating properly I get charged.
London ask did I register the car with epass, I stated that Epass told me that I cannot register my epass with a rental, and that as long as I have money on the epass account I would be good. London tells me that's not true, and he does not know what else to tell me. I said no, check my rental history, since Jan I have rented 6 times, and I'm always getting charged, then he says well he guess he can refund me $50. I said no, why not my whole $80, I didn't do anything wrong, he interrupts me and says, "Technical I don't have to refund you anything" it's him being whatever (nice).(his exact words) I could not believe this! (If the conversation was recorded please listen to it Dollar Rental).
I stopped him and asked for his name, and told him I would contact epass and Dollar Rental, and the BBB. Which they have not responded to the BBB.
This report was posted on Ripoff Report on 09/26/2012 06:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dollar-Car-Rental/Orlando-Florida-/Dollar-Car-Rental-Dollar-Rent-a-Car-Ripped-me-off-with-Toll-Charges-Orlando-Florida-946799. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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