Dollar General Don't purchase any heaters!!! Lawrenceville, Georgia

Oh honey, your story is so full of holes its comical. First of all if your heater wasn't working 2 minutes after you got it home you would of returned it immediately, not a few weeks later. Mathematically nothing you said adds up. 1. You bought a so called faulty heater. 2. You then bought another one from another store. 3. Wasted gas, time and energy. 4. Tried to return it FEW weeks later stating it doesn't work, Really!

Seriously do you even buy that story? If it wasn't working as you stated and the weather was still cold you would ( any would ) of went right back and returned it and got another one. you just probably needed the $25 for something else. You even stated you read the policy before you bought it. And I'm sure you have returned a multitude of items at other stores or you wouldn't of written something negative about DG.

You are more so mad at the fact that you were caught not that you ( had ) a faulty heater. And yes we DO stand behind our product's just as much if not more then other stores. Its ashame you would go as far as to complain about something YOU in fact did. And in fact it doesn't matter if the customer is right or wrong we DO everything to satisfy our customers , but you are not and were not right and to try to save face you would rather slam others for your own self gratification, how sad... have a evening

You don't know me at all.  We did everything that your written policy states.   If you will note when we returned the heater -- it was still cold -- in February.   We even went to Walmart and bought another heater because we had to have some heat.    Your company WILL NOT stand behind its products.   It is a sad day when we spend this money to just loose it to a company that will not honor its own policies.   You are calling us liars.   We don't lie.   We would have even accepted story credit and got some needed product but the manager wouldn't even do that.   We had the receipt, put the heater completely back into the box, did everything we were supposed to.   It didn't work, plain and simple.  Really?  Need to go back to the old days when the customer is always right not the customer is a jerk.   

I'll start out by saying, I'm a Dollar General store manager. about the heater you tried to return, yes there are notices posted stating if the heater is open we will only exchange it for the same heater, if not open and you have the receipt you can receive a refund. This is to protect the company from scammers like yourself. We ALL know what people like you do. You buy a heater when its cold then when it starts to warm up you insist on returning the used heater. You people start to yell and bring attention to yourself claiming it doesn't work, almost burnt my house down, it smokes or smells funny, we've heard all the excuses. We operate a retail company not a rental company. Dollar General bends over backwards for its customers, we employees watch people like you try (and most of the time succeed) in screwing the company out of money you owe.and to make matters worse you try to embarrass or humiliate the employee for your own sick personal gain. You need to go back to that store and apologize to that employee for being nothing more than a total jerk. ............. Enjoy you heater...........