- Report: #841681
Report - Rebuttal - Arbitrate
Complaint Review: Dollar Rent a Car
Dollar Rent a Car700 Catalina Dr, Daytona Beach Airport Daytona Beach, Florida United States of America
Dollar Rent a Car DTG Operations Told of damage to the car after return when damage did not exist. Daytona Beach, Florida
The purpose of my trip was to visit my mother and sister and the car was carefully parked only in their driveways where no damages could have been done. It was driven very few miles and less than 3 gallons of gas had to be replaced upon return. When returning, you merely park the car in one of their spaces and bring the keys and gas receipt inside. No one checks the car over. I returned the car, caught my flight home and upon arrival home in GA, had a phone message from Dollar saying there was a big dent in the rear passenger door and they need me to give them my insurance information and claim number. I called them immediately and said it's impossible that the car was damaged while in my possession. I am wondering how many times they contact people after they leave the state knowing there's no way to dispute the damage and knowing insurance companies won't send an adjuster and just mail them a check. It will cost me either the amount of my insurance deductible or if I don't file a claim, I'm sure they'll put a charge on my credit card for "repairs" which I don't believe exist.
This report was posted on Ripoff Report on 02/19/2012 09:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dollar-Rent-a-Car/Daytona-Beach-Florida-32114/Dollar-Rent-a-Car-DTG-Operations-Told-of-damage-to-the-car-after-return-when-damage-did-no-841681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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