Complaint Review: Dollar Rent a Car - Salt Lake City Utah
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- Dollar Rent a Car Salt Lake City, Utah United States of America
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- Category: Customer
Dollar Rent a Car Stranded Salt Lake City, Utah
*Consumer Comment: Currently?
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We are currently stranded in a snow storm in Midway Uah trying to get to highway 80 and then to the Salt Lake airport. Our Dollar rental car, a Kia Forte, can't get up the hill. When we called Dollar at the airport, a woman named Leslie told us it was our fault we didn't rent a 4-wheel drive. "We always tell people who are heading into the mountains to rent 4-wheel drives. It's not our problem you didn't listen!" They never mentioned a 4-wheel drive btw. Leslie went on to say it would cost us at least $250 for a tow and they could give us a number to call! We are hoping a triple A tow truck will show up soon because we've now been plowed into a snow bank and almost struck by several semi trucks. Our 6-year old is terrified. Thanks Leslie and Dollar Rent a Car for not caring one bit and in fact blaming us for this dire predicament. Unreal. I hope we don't die.
This report was posted on Ripoff Report on 02/12/2012 09:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dollar-rent-a-car/salt-lake-city-utah-/dollar-rent-a-car-stranded-salt-lake-city-utah-837942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Currently?
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Monday, February 13, 2012
So you are CURRENTLY stuck in a Snow Bank, you have almost been struck by several Semi Trucks, your 6 Year old is terrified, and you are hoping you don't die. Yet with all of that you had time to go onto the Internet and post a RipOff report.
Hmmm...Of course we hope you don't die..but one does have to think that you are exaggerating your situation just a bit.
By the way it IS your fault. You are the one driving and it is YOUR responsibility to understand the driving conditions you may encounter. If you were driving in Snow/Ice/Mud you are the one who has to confirm if the vehicle you are in is appropriate for the conditions.
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