- Report: #1072585
Report - Rebuttal - Arbitrate
Complaint Review: Dollar Rent a car
Dollar Rent a car334 Lucas drive Detroit, Michigan USA
Dollar Rent a car DTG operations, Inc Nickle and dimeing early vehicle parking fee Detroit Michigan
*Consumer Comment: The whole story
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i have been charged a fee for dropping off a vehicle early. the fee was not disclosed prior to the rental aggreement and was charged with out my knowledge or agreement. I was told by customer service that i was charged this fee because i dropped off the car early and that they could not have access to the car.
when you have access to rent out the returned vehicle, you have access to recover rental for the day i didnt use. they were very rude and refused to allow me to talk to high management. stating that they do not field up complaints to managers.
everyone has a boss and i just want my situation validated.
This report was posted on Ripoff Report on 08/02/2013 03:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dollar-Rent-a-car/Detroit-Michigan-48242/Dollar-Rent-a-car-DTG-operations-Inc-Nickle-and-dimeing-early-vehicle-parking-fee-Detroi-1072585. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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