Dollyhair.com Order never recieved and multiple attempts at communication not answered Internet

I placed an order four months ago with dollyhair.com to the value of $70.00. I paid by credit card and my card was charged with the amount. The order confirmation that was sent to my email address was the only contact that I had from dollyhair, and my order is yet to be received.

Realising that the business owner just had a baby, and also being in Australia and figuring it would take a while to get here, I gave her the benefit of the doubt, and eventually sent an email politely asking when I could expect my order. No response. Another email sent. No response. Another email. No response. And another. As yet...no response.

If my order not arriving was a genuine mistake, I would not be upset at all. Mistakes happen. When I make a mistake, however, I apologise and do everything I can to fix it. The fact that I have received absolutely no communication from a woman who has my money and my goods is disgusting.