- Report: #1009870
Report - Rebuttal - Arbitrate
Complaint Review: Dolphin Carpet and Tile
Dolphin Carpet and Tile8791 SW 133rd Street Miami, Florida United States of America
Dolphin Carpet and Tile Vince Irresposible and unresponsive to damages Miami, Florida
*REBUTTAL Owner of company: Pipes Installed Incorrectly
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Roto rooter came out to fix pipe and left me the piece of pipe with nail on it from footboard. This happened back in December and when i got a call back in january the person on the phone asked if they needed to come out to fix the pipe as it had been a while and they hoped the water had not been running the whole time......WTH!!
I've spoken to Vince from the store on several occasions as i still have a nice hole in the wall where the leak happened and the repair expenses from Roto Rooter still need to be covered. All i get is a someone will call but no action has been taken, this is getting ridiculous! I have a 1 year old and cannot afford to keep a hole in the wall open for my kid to get injured while they get their inspector to come to the house...... Amazing how quickly they can take your money but not quick to respond to issues caused by their folks!
This report was posted on Ripoff Report on 02/06/2013 12:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dolphin-Carpet-and-Tile/Miami-Florida-33176/Dolphin-Carpet-and-Tile-Vince-Irresposible-and-unresponsive-to-damages-Miami-Florida-1009870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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