- Report: #404726
Report - Rebuttal - Arbitrate
Complaint Review: Dominos Pizza
Dominos Pizza527 N. Walnut St Bloomington, Indiana U.S.A.
Dominos Pizza hidden charges and rudeness Bloomington Indiana
*Author of original report: customer response to employee
*UPDATE EX-employee responds: I used to be an area supervisor
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On another occasion, my boyfriend and I waited 2 hours for our order. I had asked for buffalo chicken kickers and I got barbeque wings which don't even look the same! And we asked for a diet coke and a regular coke, and I never got my drink but I was charged the same price. I went back on campusfood's site and added everything up and it was the same except for a penny's difference. When I called the store back I asked why I was charged for 2 drinks and only got one, and they said I wasn't. So I asked why my order cost so much and the person said "Because it did." Can you say rude?!
So my boyfriend got on the phone and told them about how we added everything up and it turns out they charged me $1.50 EACH for the toppings I wanted on my sandwich- more than would even be on a pizza! That is unbelievable! I told them that the charge had never been mentioned to me and they said "Well, it costs extra." Nice explanation there.
A delivery driver even ASKED me for a tip once even though he was ridiculously late. When I was signing the receipt he looked me right in the eye and said "You're going to give me a tip, right?" I think that is extremely rude. I have no problem with tipping a driver especially if they come on time or faster but isn't it a faux pas to ask someone?
This report was posted on Ripoff Report on 12/24/2008 04:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dominos-Pizza/Bloomington-Indiana/Dominos-Pizza-hidden-charges-and-rudeness-Bloomington-Indiana-404726. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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