• Report: #443028

Complaint Review: Dominos Pizza

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  • Submitted: Sun, April 12, 2009
  • Updated: Mon, April 13, 2009

  • Reported By:Winston-Salem North Carolina
Dominos Pizza Winston-Salem, North Carolina U.S.A.

Dominos Pizza Drivers not paid minimum wage, Delivery Fees Winston-Salem North Carolina

*Author of original report: tips

*Consumer Suggestion: Tips?

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When you see a delivery charge on your delivery order from Dominos Pizza, it does NOT mean the driver is getting that fee! In this area the driver is getting about .85c of the $1.75 or whatever it is right now. Also, please know that delivery drivers are not getting paid minimum wage in this area. For anyone that has a moral feeling about how employess are compensated, I would recommend that anyone getting anything delivered from Dominos contact their local store and inquire about how much the driver gets of the fee and if they are paid minimum wage.

Winston-Salem, North Carolina

This report was posted on Ripoff Report on 04/12/2009 01:08 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report


AUTHOR: Rich - (U.S.A.)

Dominos drivers drive their own vehicles, provide their own gas, and everything else for that matter. The amount they get for each delivery is roughly half of the delivery charge that customers pay. Better yet, the drivers in a "particular" franchise are required to work illegally inside the store for less than minimum wage at numerous points during their shift.

Yes, illegally, as is simple to check on by looking into NC labor laws. There is a particular part in there that says that if an employee is doing less that a certain % per hour of their sub-minimum wage work, and have to do other functions for more than that %, they are to receive minimum wage.

The employees in question are required to do all functions for any number of hours all at the sub-minimum rate. By that I mean, they are not getting tips for any of this time to offset the pay requirements.  Also, customers by a majority believe the driver gets the delivery charge.

 There IS a franchise that pays drivers different rates from when they are out delivering, and when they are in the store. THAT is what the laws says, and that is what they do. The "Other" franchise, which handles something like 12 stores or something, functions entirely outside of the law. It's wrong and immoral, plain and simple.

That's the point of reporting things here, so people know what those around them are doing.

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#2 Consumer Suggestion


AUTHOR: Ashley - (U.S.A.)

Not to burst your bubble, but perhaps the delivery drivers are treated the same way waitresses are? In that industry I believe its like $2.20 an hour plus tips is all an employer is required to pay. If the hourly wage, plus delivery fee, plus tips exceeds $6.50 an hour then they get paid more than min. wage and the employer does not have to set their hourly wage to min wage.
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