• Report: #899886

Complaint Review: Don Robertos Jewelers

  • Submitted: Tue, June 19, 2012
  • Updated: Wed, June 20, 2012

  • Reported By: Sylvia — Oxnard California United States of America
Don Robertos Jewelers
1033 E alisal St Salinas, California United States of America

Don Robertos Jewelers Don Robertos Biggest Rip off Company Salinas, California

*Author of original report: Don Roberto diamond rip off

*Consumer Comment: Every report is cornfusing

*Consumer Comment: Confusing report

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my husband purchased a diamond white gold wedding set for my anniversary in which the diamond in the middle was a third carat stone. later in months i decided to upgrade the solitare diamond for a half carat stone. so the ring was sent to replace the third carat stone to a half carat stone. i was told i needed to insure the ring and to have it appraised . so i took the ring to a appraiser, and was advised by the appraiser that he was not going to touch the ring from Don robertos, the appraiser advised me that i was ripped off from don Robertos just by his eye he told me the ring was not a half carat in width it was a third and a very poor quality stone for the amount i purchased the diamond for. I took the ring back to don roberts and which they did advise me the ring is a half carat in weight and that it did not matter of the width. I dealed with a sales person by the name of Randy who was not very cooperative. Nothing was not resolved with the ring and I am with a ring that is a third carat in width. I am sad that this company would take completely advantage of people in such a way.

This report was posted on Ripoff Report on 06/19/2012 01:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Don-Robertos-Jewelers/Salinas-California-93905/Don-Robertos-Jewelers-Don-Robertos-Biggest-Rip-off-Company-Salinas-California-899886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Don Roberto diamond rip off

AUTHOR: Sylvia Cordoba - (United States of America)

the ring was bought as a third carat,I had the ring upgraded to a half carat, the ring in with is a third carat measured in front of my eyes when I went to have it appraised by a different Jeweler , but Don Robertos says the diamond is a half carat total weight. That means the top of the ring is a third carat in width but it wieghs a half carat. That is how I was ripped off its still a third carat on the top width. The circle part if your not understanding.
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#2 Consumer Comment

Every report is cornfusing

AUTHOR: The Outlaw Josey Wales - (United States of America)

 Every comments from Team Rebutt is cornfusing
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#3 Consumer Comment

Confusing report

AUTHOR: patti - (United States of America)

"my husband purchased a diamond white gold wedding set for my anniversary in which the diamond in the middle was a third carat stone. later in months i decided to upgrade the solitare diamond for a half carat stone. so the ring was sent to replace the third carat stone to a half carat stone."

 "just by his eye he told me the ring was not a half carat in width it was a third"

Wasn't the ring supposed to be a third??  It sounds like you received the correct size stone.
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