• Report: #703879

Complaint Review: Don@BigBufflao.com

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  • Submitted: Mon, March 07, 2011
  • Posted: Mon, March 07, 2011

  • Reported By: Bob H. — Mesa Arizona United States of America
Don@BigBufflao.com
Irving, NY Internet United States of America

Don@BigBufflao.com Big Buffalo Tobacco Not ship in time prescribed and now are texting threats and calling late at night on my phone Irving, New York, Internet

*Consumer Comment: I can see why he's pissed.

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On January 21 2011 I ordered 4 pounds bulk tobacco from Don  at Big Buffalo.com. Order was processed and acknowledged online the same day. Big Buffalo promised 10 day turn around time.
The required me to give checking account number and routing number for this order totalling $80.95
They negotiated the check thru Chase bank on 2-1-2011. I emailed Don several times after NOT receiving my parcel now over two weeks ago...finally he responded saying...will ship ASAP. (What does that mean?) Then two more weeks went by and I emailed Don again!

After several attempts to contact thru email now 4 weeks in...I went to Chase Bank. They agreed to refund my money one time only BUT because the issue was my fault by giving a checking number with a router...I was told by the bank to close and re open another account. I followed the banks advice and this placed ally funds in limbo for 3 business days.

I finally received a package on March 1st containg the tobacco and Don was right there wanting to know why I cancelled the check.

I explained everything in great detail to this man. I even wrote a formal letter to them. He insists that I now owe him $115 because of the canceled check (which HE caused). He sends me threatening emails calling me a thief and a criminal. He also text messages me fro 2 different phones having the 716 area code and one is his own number. He seems to enjoy harrassing and threatening. He is abusive and makes comments about where I live...my wife...my age. I can provide all correspondances in this matter.

Somebody in upper New York needs to put a stop to this nonsense. Its bad business and certainly reflects poorly on the State of New York and I am certain no REAL native American would act in this fashion.

Big Buffalo can be reached at 716 951 0784   He likes getting calls at about 2 in the morning. He left 33 messages on my phone between 10PM and 5AM!

Unbelieveable that this sort of vendor is even allowed to continue in business. Up until I began getting threats...I would have considered paying him for the tobacco that I received 21 days after the 10 day stated period but now...I believe after readinfg all the other horrors on him...I believe I will just buy tobacco locally from vendors I know

This report was posted on Ripoff Report on 03/07/2011 03:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/DonBigBufflaocom/internet/DonBigBufflaocom-Big-Buffalo-Tobacco-Not-ship-in-time-prescribed-and-now-are-texting-th-703879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

I can see why he's pissed.

AUTHOR: Flynrider - (USA)

POSTED: Monday, March 07, 2011
 Because the shipment took 21 days instead of 10, you appear to have decided that your order should be free.    If I understand correctly, you've decided you're keeping the tobacco and not paying the seller?   I can understand why the seller is upset.
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