• Report: #1095462

Complaint Review: Donationcart.com

  • Submitted: Tue, October 29, 2013
  • Updated: Sat, November 02, 2013

  • Reported By: Ann — New Orleans Louisiana
Donationcart.com
Donationcart.com Nationwide USA

Donationcart.com Mark Rones and Sameer Kohli Donationcart.com is a fraud!!! New Jersy Nationwide

*Author of original report: Donationcart.com issued credit

*Author of original report: Donationcart.com

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Donationcart.com is a new website and a spin off from nothingbutcostumes.com which has many complaints of fraud.  It is owned by Mark Rones and Sameer Kohli.  Mark was named in many complaints on the web about nothingbutcostumes.com.  I paid for second day air for my kids halloween costumes.  It has not arrived in a week, and the phone number listed on the site goes to voicemail and directs comsumers to the live chat option on the site which then says there are no live operators.  I emailed them, and I have yet to receive a reply about refunding my money.  Do not buy from this site. 


This report was posted on Ripoff Report on 10/29/2013 12:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Donationcartcom/nationwide/Donationcartcom-Mark-Rones-and-Sameer-Kohli-Donationcartcom-is-a-fraud-New-Jersy-Nat-1095462. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Donationcart.com issued credit

AUTHOR: Ann - ()

An update to my previous complaint about Donationcart.com:  on 11/2/13, the full credit appeared on my bank account.  The owner, Sameer, had emailed me on 11/1/13 saying he issued the credit and product was shipped and received, and they would bear the loss since they were so busy.   I have mailed the product back with a note saying they have already refunded my product, and I do not need the product that they shipped anyway after I asked for a refund ONLY.   Since I had not received the product in time for Halloween morning, I needed to purchase another set of the same thing at a local store for my children to have something to wear and do not need 2 sets of the same costume. 

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#2 Author of original report

Donationcart.com

AUTHOR: Ann - ()

 I had previously complained that Donationcart.com did not ship my costumes after I paid for second day air on 10/23/13 and waited till 10/29/13 to complain to them.  I did receive an email later that day saying that they had "high seasonal demand" and would notify me "tomorrow" about my order.  That night I received another email that was a "credit memo" saying an item I ordered had sold in the half hour that I ordered it, and my money was being refunded.  On 10/31/13 at 7:42pm, UPS delivered my second day air package from Donationcart.com with both items that I ordered.  It was processed at 6:58pm on 10/29/13.  This was 22 minutes before I received the "credit memo."  As of today, I have not received the promised credit.  I do have the product that I paid for.  The owner's are quite upset with me for being the first one to complain about them. 

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