- Report: #873860
Report - Rebuttal - Arbitrate
Complaint Review: Done Right Automotive
Done Right Automotive3107 Newport Hwy Sevierville, Tennessee United States of America
Done Right Automotive "Done Right"...Did Wrong!! Sevierville, Tennessee
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I refused to pay for the vehicle before it was complete. I stopped by the shop the next day and found that the bill was way over the estimated amount. I was charged over $800 for a water pump and thermostat! I paid, in cash (this being the only payment type they accept, probably so they can cheat on taxes) and took my vehicle home.
Upon inspecting the vehicle myself the next day, I found that Done Right hadn't even used new parts! The water pump was the same one the vehicle had gone in with...they had just cleaned it up a little! They used the same thermostat and crimped the end so that it wouldn't set off the sensor!
Done Right has the worst customer service that I have ever come across and it's obvious that they DO NOT care about Customer Safety, Satisfaction, or even their own company's reputation. If you are considering going to Done Right to have a repair made to your vehicle, please save your hard earned money! Go somewhere where they actually REPLACE your parts and FIX your vehicle.
This report was posted on Ripoff Report on 04/25/2012 04:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Done-Right-Automotive/Sevierville-Tennessee-37876/Done-Right-Automotive-Done-RightDid-Wrong-Sevierville-Tennessee-873860. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.