• Report: #1117182

Complaint Review: Done Rite Roofing

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  • Submitted: Tue, January 21, 2014
  • Updated: Tue, January 21, 2014

  • Reported By: Sylvester Matters — Tarpon Springs Florida
Done Rite Roofing
Palm Harbor, Florida USA

Done Rite Roofing Beware the upsell Palm Harbor Florida

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Called Done Rite Roofing for a free estimate. Conversation went pretty much as follows:

Me: Hi. I'd like a free estimate on a roof repair.

DR: Certainly, sir. When are you looking to have an appointment?

Me: As soon as possible.

DR: Excellent. What type roof are you looking to have replaced?

Me: I'm not looking for a replacement. I have a small patch job that needs done.

DR: OK. What type roof is it? Flat roof, shingle?

Me: Barrel tile.

DR: Is it the original roof?

Me: Not sure. We bought the house and I don't know what the former owner did to it.

DR: Uh, OK, hang on. (puts me on hold)

DR: OK, sir, I spoke to our manager and we don't have any appointments anytime soon. We are swamped and can't handle any additional work at this time.

Me: OK. You have a nice day, Thank you.

I had my buddy call a day later for an appointment checking for replacement of a roof and what do you know? They could get right out the next day.
Obvious this company doesn't want anything to do with real work not entailing a full replacement job. Beware the upsell. A company that would lie about anything is not to be trusted about anything.


This report was posted on Ripoff Report on 01/21/2014 07:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Done-Rite-Roofing/Palm-Harbor-Florida/Done-Rite-Roofing-Beware-the-upsell-Palm-Harbor-Florida-1117182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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