• Report: #422043

Complaint Review: Donna Gallo Remax Ronkonkoma

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  • Submitted: Mon, February 09, 2009
  • Updated: Tue, May 17, 2011

  • Reported By:Ringwood New Jersey
Donna Gallo Remax Ronkonkoma
122 Portion Road, Lake Ronkonkoma, New York U.S.A.
  • Phone: 631-585-8700
  • Web:
  • Category: Realtors

Remax One Of Lake Ronkonkoma - Donna Gallo Sellers/Buyers Beware Lake Ronkonkoma New York

*Consumer Comment: Donna Gallo from Remax is a JOKE

*REBUTTAL Individual responds: Ripoff Report #422043 Donna Gallo - Rebuttal

*General Comment: Donna Gallo is a professional hard working agent

*General Comment: Donna Gallo is a professional hard working agent

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I had the utmost pleasures dealing with the duo Donna Gallo and her partner. I came to know her when I was buying a property (let's call it property B) while trying to sell my existing townhouse (property A). I thought that if I had the same agent doing the buying and selling at the same time, I wouldn't have any headaches of having to deal with multiple real estate agents plus it would keep the real estate agent more motivated as if the selling didn't go through, there was no way that the buying would.

So the incentives are all there. In all honestly, I would say that the sellers of property B were at fault as they didn't feel like moving out to inconvenient themselves while they already had baited me to be the buyer for their house and cozily had my $5k in their lawyer's hand. I believed that Donna MAY have done the bare minimum to get them moving, but given that she earned her comission from the sellers, she probably didn't get very far.

Few years later and after much headaches dealing with Property B, I decided to sell the house. I'm fully aware of the condition of the market, my current property condition (totally renovated with brand new sidings and marble master bath, new paints in some rooms), and decided to consider the same Donna Gallo and partner for listing my property in the market. This is back in 2004 when the market was really HOT, and everybody was rushing to buy buy buy.

Right upfront I told her that I would consider her and I'd need few days to think it through. However, she's somewhat pushy and being that I was a 20 something yr old only at that time, riped for being scammed/sold, she sold me into being my listing agent for the property. Another agent that I was considering at that time was excluded from the contract. And everything went down the hill from there. Property B was listed in February of 2004, the prime time for listing properties. I didn't hear a peep from Donna or her partner for weeks after she took my listing.

My property was NOT advertised in major newspapers, etc. She only advertised it on MLS or pennysaver, and without pictures!!! Potential clients' calls were either never returned or not returned on time. Apparently this has been her way of doing business all along: take the listing, run away for weeks (to never be heard), and pressure the sellers to lower the price of the property for QUICK SALE.

If you're one of the dumb sellers and didn't do your work to investigate what's actually being done and to actually have it in writing from her, you're in for a ride just like I did. So months went by without bites in an extremely hot seller market. At the end of the contract, I hired Coldwell Bankers to sell Property B and it sold in a matter of weeks.

Then I did "another waste of time and energy" effort by reporting Donna and her partner to the Long Island Board of Realtors. Well, it was a waste of time and energy for me, but it was also a waste of time and energy for these 2 clowns because they were required to show up. Alas, the Long Island Board of Realtors were such a joke. They consist of real estate agents who were all buddy buddy with these 2. I was doomed to loose from the get go, but I really wanted to make a point. I really was naive and was had by everybody in this whole real estate scam that went on in Long Island.

I'm posting this to ensure that others who're trying to enlist Donna Gallo, and other agents of Remax1 of Lake Ronkonkoma to be aware of their scams. It's their way of doing business to ensure that they spent the least amount of money and effort on your property. They would cut their comission by 1% or so to get your listing, but you're not really saving any money because they would just let your property sits around in MLS, or advertise it once or twice on Pennysavers, conduct once or twice open houses without much advertisement to save money. They're able to cut their comp by 1% because they're doing this in bulk!!!

So don't fall into their scams. Ensure that you have everything in writing including the way they're going to market your house when, where, how. Else, you're just begging at their mercy to do the honest work for you, week and suffer until the contract expires. They will NOT return your call unless they feel like telling you to lower the price of your property (and expect this type of call every other week until you cave in to their demands).

If you're a buyer and currently dealing with them, then ensure that you don't use any services that they recommend, especially for home inspections, lawyers, movers, etc. And though you like the property, don't call them often. They want you to have the house as much as you want the property. This is a buyer's market, and I'm pretty sure that they're scrambling to find buyers. Stand on your ground, and have them call you back. Else, leave a note for the sellers and let the sellers know that their agents are not working to close the deals in the interest of both parties but herself. I've been on both ends, and this is the game that she's playing.

Nyc-njdissapointed customer
Ringwood, New Jersey
U.S.A.

Click here to read other Rip Off Reports on Remax Realtors

This report was posted on Ripoff Report on 02/09/2009 01:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Donna-Gallo-Remax-Ronkonkoma/Lake-Ronkonkoma-New-York-11779/Remax-One-Of-Lake-Ronkonkoma-Donna-Gallo-SellersBuyers-Beware-Lake-Ronkonkoma-New-York-422043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Donna Gallo from Remax is a JOKE

AUTHOR: JT - (United States of America)

My real estate agent brought me to a listing that was listed on MLS and Donna was the listing agent.  Saw the house and loved it.  I put in an offer that day and gave asking price.  My real estate agent faxed over the offer where remax said they did receive it.  For the next 2-3 weeks, my agent's messages werent returned from Donna from her office or her cell.  That weekend I look on MLS and she is having an Open house for the same one that I put an offer on.  My agent calls her office the next day and the lady that answered said they never received my offer, when we sent it they confirmed she had it.  

I re-submit my offer, and they say they received it AGAIN.  After a few months of jumping through hoops for this clown (like getting approved by a certain mortgage company, which my lawyer and other people in the biz told me was a joke as well), I am finally in contract and feel that I am almost done with this process.  I get an inspector in there to look at the place, and come to find out while he is there we can't get into the basement because one of the geniuses over there snapped a key in the door lock.  So with the owners consent, I go to Lowe's to buy a new lock for the door.  Finally get the inspection done.  

About 2 months later and a ton of messages later, she gets back to my agent and says the bank wants more money.  $30K more above what she listed it for.  So after 6 months of dealing with her BS, jumping through her hoops and laying out money to be in contract.  I didnt get the house.  

Unless she is the only agent selling the house, she will not work with your agent.  I've talked to many people that have worked with her in the past and they cringe when they hear her name...She is a pain to work with.  Even other people that I know that work for ReMax can not stand her, and say the same thing.  So if you are buying/selling a house I would stay away from her.  She is nothing but headaches.

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#2 REBUTTAL Individual responds

Ripoff Report #422043 Donna Gallo - Rebuttal

AUTHOR: Madeline Kreimer - (United States of America)

In response to the above report, my name is Madeline Kreimer and I was the associate of Donna Gallo at the time of this listing. First let me start off by saying that Donna Gallo has been in the real estate business for many years and is a very hard working and dedicated agent. The facts of the rebuttal are as follows:

Seller listed her house with Ms. Gallo.She gave her the option to sell on her own with 1% due to Ms. Gallo. Ms. Gallo would handle all negotiations on behalf of the seller. Seller held their own open houses, posted their own for sale by owner sign right along the Remax One sign, as well as were able to advertise in local publications.

Seller insisted that myself or Ms. Gallo accompany all buyers as well as agents to the house. Seller didn't want to deal with this end of the business.

Pictures were taken of the house and posted on MLS.

Ms. Gallo spent money on advertising the house. The house was advertised in the local Sunday paper with a majority of the advertising being done in the Penny Saver. We believe that the Penny Saver is a well viewed publication that reaches every household at every income level and many agents use this publication and are very successful.

Seller states that calls were returned late as well as never. All calls were returned in 24-48 hours. All agents that requested to see the house were accommodated. Feedback calls were made to showing agents as well as over 100 calls logged between myself and seller in a one month period. These consisted of courtesy calls to seller to let her know that the house was going to be shown, calls that were made to agents for feedback, feedback from our buyers, and any other question the seller had. Most feedback from agents as well as buyers were, house is on a very busy street, it's right across from a new high school, as well as the price being too high. Seller did not like the fact that a majority of the feedback related to street and price. Mainly price. Ms. Gallo had several conversations with the seller regarding the price and provided documentation to seller showing similar houses in her area were selling for less than whatshe was asking.

The seller entered into a contract to purchase another property prior to this house being sold. The seller, feeling much pressure from this transaction, felt that we were not doing our job and brought Ms. Gallo, and myself, in front of the Long Island Board of Realtors. We met at our scheduled date and were asked many questions. All questions were answered along with documentation provided that all efforts were made to sell her house in a timely manner.

Seller states that we had no motivation to sell her house. Our motivation was to help this seller sell this house as quick as possible for two reasons:

1. She was in a contract to purchase another house without this house being sold.

2. This is how real estate agents make their money, by selling houses.

Seller is not naive, just disgruntled that her house didn't sell as quickly as she wanted.

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#3 General Comment

Donna Gallo is a professional hard working agent

AUTHOR: Frank rogers - (U.S.A.)

Donna has over 20 years of experience in the Real Estate business as a broker, an owner of a real estate firm, and a salesperson. She has helped countless of individuals and families sell their homes. In many cases she has helped financially distressed families "get out from under" a large, high interest rate mortgage. Her wide network of contacts that she has developed over the years, within the industry and at the banks, are all very instrumental in her efforts to help her customers. Quite frankly, people don't appreciate the amount of work and time it takes to get a transaction to close. And of course when you're dealing with the general public, there are bound to be a few crackpots along the way. The vast majority of her clients are satisfied with her work and willing to refer additional business to her.
Donna is professional, hard working honest and very experienced. She is a good example of a professional real estate agent .
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#4 General Comment

Donna Gallo is a professional hard working agent

AUTHOR: Frank rogers - (U.S.A.)

Donna has over 20 years of experience in the Real Estate business as a broker, an owner of a real estate firm, and a salesperson. She has helped countless of individuals and families sell their homes. In many cases she has helped financially distressed families "get out from under" a large, high interest rate mortgage. Her wide network of contacts that she has developed over the years, within the industry and at the banks, are all very instrumental in her efforts to help her customers. Quite frankly, people don't appreciate the amount of work and time it takes to get a transaction to close. And of course when you're dealing with the general public, there are bound to be a few crackpots along the way. The vast majority of her clients are satisfied with her work and willing to refer additional business to her.
Donna is professional, hard working honest and very experienced. She is a good example of a professional real estate agent .
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