• Report: #568611

Complaint Review: Donna & Larry's Flowers

  • Submitted: Fri, February 12, 2010
  • Updated: Thu, October 06, 2011

  • Reported By: Neil — Nationwide United Kingdom
Donna & Larry's Flowers
1063 Novi Rd Northville, Michigan United States of America

Donna & Larry's Flowers The worse florists anywhere! Northville, Michigan

*Consumer Comment: LOVE DONNA & LARRY'S!!!

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Ordering flowers is normally a simple enough process - but not with these Muppets...

I went to their website on Monday, which offers same day delivery, and ordered flowers for the next day for my wife's mothers.  That was easy enough and a few a minutes later I received a receipt by email.

Next day comes around but no flowers.  I called the store and spoke with quite possibly the most stupid woman I have ever encountered.  Even after giving her the receipt number three times she insisted they had no record of the order.  She had me read to her again, and assured me I would not be charged a second time. 

Needless to say, I was, and $11 more the second time.  I emailed them at the address printed on the invoice, that promptly bounced back ....

I called the store, and got the sub-50 IQ assistant again who instead of apologizing for her mistake wanted to argue about it.

There are hundreds on on-line florists, avoid this one like the plague!

This report was posted on Ripoff Report on 02/12/2010 12:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Donna-Larrys-Flowers/Northville-Michigan-48167/Donna-Larrys-Flowers-The-worse-florists-anywhere-Northville-Michigan-568611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Donna & Larry's Flowers

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

LOVE DONNA & LARRY'S!!!

AUTHOR: Tripp - (United States of America)

I just wanted to briefly comment that I was quite surprised to read such a negative account of what happened when dealing with Donna & Larry's flowers.  I have been a customer a handful of times and have always had nothing but the most excellent, professional and over-the-top customer service experience...furthermore, Dona helped me in a bind to get last minute flowers to my mother for Mothers Day a few years back.  I understand that you must have been frustrated - but they were great in my experience.  Best, T
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X