• Report: #941136

Complaint Review: Doppler Internet

  • Submitted: Fri, September 14, 2012
  • Updated: Fri, January 29, 2016

  • Reported By: Dale — United States of America
Doppler Internet
Internet United States of America

Doppler Internet Waste of time & money Internet

*Author of original report: Bad employees......

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 DO NOT waste your time or money with this company.  In the beginning the salesman was great & provided excellent customer service, but as soon as I paid them it was impossible to get ahold of anyone.  The first newsletter sent for my approval had typos and looked like it had just been cut & pasted; absolutely no thought process went into this letter at all.  Weeks would go by & I would email & never receive a reply.  Within 3 months I was passed around to 3 different reps.  The first rep I asked to replace because of his lack of motivation for our company (which showed through his work), then the 2nd rep I was assigned was the "manager" and he was going to take great care of me & get everything back on track, but found out eventually he no longer worked for the company & I was assigned another rep. which no one bothered to let me know.  The only reason I found out was because I called in until I reached someone.   The last rep sent me over the edge.  He has never called me to discuss my account & moving forward, my social media hasn't been updated for 2 weeks, I have asked him repeatedly to email me some info about 2 weeks now & have yet to receive it.  Whenever I call he has an excuse & says he will call me back, but I never hear from him.  They are a joke!    

This report was posted on Ripoff Report on 09/14/2012 10:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Doppler-Internet/internet/Doppler-Internet-Waste-of-time-money-Internet-941136. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Bad employees......

AUTHOR: Dale - (United States of America)

This matter has been resolved.  Carl Doppler called me & explained there were 3 employees that were trying to destroy customer accounts, and my account was one of them.  I must say they were doing a pretty good job!!!  

However, after speaking with Carl, I have decided to give this company one more chance.  I have spoken to the owner more in the past few days than I spoke to any reps. the entire 3 months I have had an account with them, so it is looking positive!  I'm all for second chances, so we'll see.  I will keep everyone posted!    
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