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Report: #392933

Complaint Review: Dothan Chrysler Dodge - Dothan Alabama

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  • Reported By: Gulf Coast Alabama
  • Author Confirmed What's this?
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  • Dothan Chrysler Dodge 4074 Ross Clark Cir Dothan, Alabama U.S.A.

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Dothan Chrysler Dodge is by far the worst dealership that I have ever visited. I've heard all types of horror stories from people that have purchased there, and even worked there! They may make you promises, but they seldom will keep them. The management is the worst part of the business. The sales managers and the finance manager are hateful and rude. There isn't much negotiating with them, and you can forget about being taken care of after the sale.

The finance manager will stop at nothing to try to overcharge you for a warranty or gap insurance, and will even try to sell some stupid paint protection that is just a coat of wax. There's nothing wrong with trying to make money and to be successful, but you have to have tactfulness and that is obviously absent at this place.

Never, never, never shop at this dealership. Not only will you regret trying to get your car serviced, but you'll never be able to trade out of your car b/c you'll be so upside down in it that you'll have to pay it off entirely before you can get rid of it.

Abrola
Gulf Coast, Alabama
U.S.A.

This report was posted on Ripoff Report on 11/19/2008 02:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dothan-chrysler-dodge/dothan-alabama-36303/dothan-chrysler-dodge-lies-deception-shady-sales-tactics-dothan-alabama-392933. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
3Author
5Consumer
0Employee/Owner

#8 Consumer Comment

*CAR DEALERS & MORTGAGE COMPANIES ARE EXACTLY ALIKE! Anyone can 'Google' this- COUNTRYWIDE WHISTLEBLOWER REPORTS LIAR LOANS, and watch it on the web! And...

AUTHOR: Karl - (U.S.A.)

POSTED: Tuesday, December 08, 2009

anyone can 'Google' this- CAR SALES: TRICKS OF THE TRADE- CONSUMER ALERT, and watch that video on the web too!


And anyone can 'Google' this- AUTO DEALER LOUIS F HARRELSON TO PLEAD GUILTY, and read all of the related articles & watch the video that's available on the web, right?

WELCOME TO AMERICA- IN FRAUD WE TRUST

>>>>>>>>>>>>>>>>>>>>>MORTGAGE ALERT<<<<<<<<<<<<<<<<<<<<<<

*Make sure to read all of St. Clair's Ripoff Reports at the MERRILL LYNCH page of this site if you have a MORTGAGE!
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#7 Author of original report

Search this site for more info

AUTHOR: MadInMS - (USA)

POSTED: Monday, December 07, 2009

All you have to do is search this site to see what type of person is in charge at the sales dept. Please don't start a flame war, and stop your lies. There is a lot that you don't know. And a lot that others know that you are unaware of.

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#6 Consumer Comment

Anyone can 'Google' this- CAR SALES: TRICKS OF THE TRADE- CONSUMER ALERT, and watch it on the web!

AUTHOR: Karl - (U.S.A.)

POSTED: Sunday, December 06, 2009

And anyone can 'Google' this- AUTO DEALER LOUIS F HARRELSON TO PLEAD GUILTY, and read all of the related articles on the web.



*Most Car dealerships in the USA are EXACTLY like the two that were just mentioned above!!!



WELCOME TO AMERICA- IN FRAUD WE TRUST
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#5 UPDATE Employee

MAD CAUSE YOU WERE CAUGHT

AUTHOR: Jamie T Snell-General Sales Manager - (USA)

POSTED: Saturday, December 05, 2009

Ashton is just mad because he was caught, and called out for everyone to see. Maybe my last comment was uncalled for and I shouldn't have stooped to his level, but you can see that he went in there and made up yet another fake story about the dealer doing this and that to make "the customer happy" but in reality there was no angry customer just an angry former employee. Everything I said is true. All the same employee's still work here... just not him.. maybe that is truely why he is still mad. He had to move to another state to find a job because he couldn't get one here. As for maturity levels go, we all see who started this in the first place.

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#4 Author of original report

Not surprised

AUTHOR: MadInMS - (USA)

POSTED: Friday, December 04, 2009

Jamie Snell's rebuttal is to be expected. The paragraph he has written is false and is an attempt to hurt a family of a former employee. This is not the type of person that anyone should want to do business with. His actions just go to show his maturity level.

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#3 UPDATE Employee

AUTHOR REVEALED

AUTHOR: Jamie T Snell-General Sales Manager - (United States of America)

POSTED: Friday, December 04, 2009

My name is Jamie Snell and I am General Sales Manager at Dothan Chrysler Dodge.  I have uncovered the author of this report and even called him to have him remove the bogus story, and the best this website would do is let him update his original lies. His name is Robert Ashton Adkinson III. He is a former Finance Manager that was fired from our company. He started in sales and was promoted (given a chance) in finance but due to the "marital issues" he was unable to perform at the dealerships high level of standards. Not only could he not obtain financing for the customers in need of secondary financing, which was his job, he also couldn't close a customer on a vehicle..So basically he couldn't close a customer or a bank.

I was the manager that got this guy promoted against the vote of all the other managers and the day that I was forced to fire him, and believe me he knew it was coming, he ran straight home and removed me from his friends list on xbox live. Many months later he was calling me and texting me repeatedly wanting a job back to just sell cars, and was going to quit the dealership he is currently employed at. At that time he sent me a new friend request and this guy is so stupid he had changed his gamertag to the same "Abrola" he signed this report with.. I asked him where he came up with that name because at the time I didnt see the connection..He said the "A" is for his daughter Abby, the "BRO" is for his son Brody, and the "LA" is for his wife Laura..put that together and you have ABROLA.

It wasn't until yesterday I pulled this old report up and was showing someone the garbage put on the internet about my store, that I noticed that the ripp off report was signed abrola. It is sad that someone can put lies and deception on the internet and even when called out on the lies this site won't take it down only let him make a new entry...Sad Sad Sad !

`After all, its not my fault that since he and his wife got back together, and I quote him in saying that he "sleeps with his mouth wide open" on the same couch that belonged to her and her ex-boyfriend!

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#2 Author of original report

Second visit

AUTHOR: Abrola - (U.S.A.)

POSTED: Friday, December 04, 2009

After a couple of phone calls from the management team, Dothan Chrysler Dodge has assured me that they will do what it takes to satisfy all of their customers. And they have done a lot to make sure that my situation was taken care of. The people that were rude to me are now gone and have since apologized. It's changed my opinoin about their organization.

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#1 UPDATE Employee

Why so slanderous?

AUTHOR: DCD Employee - (U.S.A.)

POSTED: Thursday, April 09, 2009

I've read the comments; and while I do not work in the finance office; I do understand what thier job is to do in there. It is thier JOB to sell additional services & products.. and I suppose you're surprised that they try to do that at a profit to the company. Everybody comes in wanting to buy thier car at cost, finance at the banks buy rate, and have all warranties thrown in as well. While we're at it; we should give complimentary oil changes as well. Then all would be happy; actually, they still would not; then we allowed thier car to depreciate.
I can think of several customers that have come in to trade that we have tried to talk out of doing so because they would be in such a negative situation they would need to ride out the loan.
Customers that have gone elsewhere and been taken advantage of come in to us to expect us to bail them out of something other dealers have done to them.
Car dealers are there to make money; when you buy a television you don't tell them you'll pay $1000 for a $1500 unit; you simply buy the one that fits your budget or adjust you budget to buy what you want.
We are there to make money. If YOU bought your car,truck, whatever.. Then apparenetly you felt you were getting a better deal than somewhere else. Nobody is twisting arms or pointing guns at the customers. Did you later change your mind and feel someone else should pay for you to change your mind? Do you feel you make enough at your job? Do you go into work and expect to work for nothing? NO, you want to be paid, and you'd like to be paid fairly; why are you the only one that should be paid?

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