Double Down Casino Is there no one out there that protects players from these types of rip offs. I bought chips. I have won bonus, the bonus will not activate, I have one free spins, free spins will not activate, Internet

Is there no one out there that protects players from these types of rip offs. I bought chips. I have won bonus, the bonus will not activate, I have one free spins, free spins will not activate, I have gotten into the bonus and when the bonus is over, I am not awarded my winnings. I have email tech and get form letters "sorry you are having this experience and we are working on issues" They will take money, however will not address the issues. Will not correct the problems. I have completed a search and see that thousands are complaining. Does the company they are affiliate with not care either.  There must be some kind of regulatory organization that can assist players who are unaware of this rip off, does online games like Double Down Casino never have to answer to anyone for how they conduct and run their games.  Players catch on and can quit, thousands are going to be ripped off. I do not want my money back, I want this Company to answer for what they are doing to innocent players. Can anyone tell me who we go to ?