- Report: #83306
Report - Rebuttal - Arbitrate
Complaint Review: DoubleDay Book Club
DoubleDay Book Clubwww.doubledaybookclub.com Nationwide U.S.A.
DoubleDay Book Club ripoff, poor customer service, doesn't let you fulfill obligations Internet
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I researched my doubleday introductory material and, again, no telephone number. I wrote to the collection agency twice and emailed the contact info on Doubledaybookclub.com and received not ONE response. Finally I researched the web to find a single telephone number published by yet another angry consumer...
When I called them they said I was billed for not fulfilling my obligation. I stated I did not have THAT luxury and if they send me a brochure I will fulfill my obligation with my next order. They said no and I would have to pay them 70.00 (an average of $17.50 per book) and they would send me a voucher when they receive it. (PREPAYMENT).. This is on my credit report now and I will never do business with them again. I advise everyone else the same.
Harrisville, Rhode Island
This report was posted on Ripoff Report on 03/09/2004 01:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/DoubleDay-Book-Club/nationwide/DoubleDay-Book-Club-ripoff-poor-customer-service-doesnt-let-you-fulfill-obligations-Int-83306. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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