• Report: #210460

Complaint Review: Doxy Lingerie

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  • Submitted: Mon, September 11, 2006
  • Updated: Wed, September 13, 2006

  • Reported By:Columbus Ohio
Doxy Lingerie
919 Jenks Blvd Kalamazoo, Michigan U.S.A.

Doxy Lingerie ripoff with no receipt, no confirmation of order, and no product Kalamazoo Michigan

*Author of original report: Refund on the way???

*Author of original report: still no product, no refund, only threats

*REBUTTAL Owner of company: Bogus Report

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I recently ordered from Doxy Lingerie-something fun and military related for my fiance returning from Iraq. I ordered on 8/31/2006 and my credit card was charged on 9/5/2006. The item said it was in stock when I ordered it and it would be to me in 5 yo 7 days. It has been two weeks. Yes, not a long time, but time enough for it to get here and it has not come. I have also not received any receipt and confirmation. The only confirmation that I did order was that my credit card was charged. Doxy has not responded to my emails. This lack of communications and the reports I have found on here show me that i have been ripped off.

I wish I had read this website before I ordered from there. I have emailed and received no emails in return about my product. I have searched for a phone number to come up empty handed.

Do not order from Doxy Lingerie.

Jennifer
Columbus, Ohio
U.S.A.

This report was posted on Ripoff Report on 09/11/2006 05:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Doxy-Lingerie/Kalamazoo-Michigan-49006/Doxy-Lingerie-ripoff-with-no-receipt-no-confirmation-of-order-and-no-product-Kalamazoo-M-210460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

Refund on the way???

AUTHOR: Jennifer - (U.S.A.)

I just received an email saying that Doxy Lingerie is refunding my money. I thank them for refunding my money so quickly. However, they need to seriously work on their website and customer communications. Nothing said my item was a non-stock item. No confirmation came, no receipt.

I'm glad they are refunding my money, and hope they are better to their customers in the future.
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#2 Author of original report

still no product, no refund, only threats

AUTHOR: Jennifer - (U.S.A.)

Today, Doxy lingerie told me my item was a non-stock item and that it takes many days longer to mail. I have kept a print out of the item I ordered and it does not says its a non-stock item but it says it ships within 5-7 days.

Doxy said they canceled my order but now they are saying I am slandering them. The only thing I have written is that they have not given me a receipt, not given me a confirmation, and not given me a product. I have also said that they are poor communicators, not to do business with them and that they have said something to me about the product that was not on the website when I ordered (I have the printout to show).

I am completely appalled by this company. They have no respect for their customers.
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#3 REBUTTAL Owner of company

Bogus Report

AUTHOR: Jennifer - (U.S.A.)

This report is completely bogus. We responded to your email, and also pointed out that your costume was not indicated as being in stock. And that the website clearly outlines that non-stock items take 7-14 business days to ship. Your order would have shipped on Friday, but due to your unnecessary threats via email, we think it would be best to cancel this order effective immediately.
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