• Report: #923956

Complaint Review: Dr. Jennifer Martinick

  • Submitted: Tue, August 07, 2012
  • Updated: Wed, August 08, 2012

  • Reported By: BrNgnce — Perth Texas United States of America
Dr. Jennifer Martinick
303 West State Street Geneva, Illinois United States of America

Dr. Jennifer Martinick Leadership of International Society of Hair Restoration Surgery (ISHRS) Dr. Jennifer Martinick & the current ISHRS Leadership are a DISGRACE! Geneva, Illinois

*REBUTTAL Owner of company: Procedure for dealing with complaints

*General Comment: Great Experience

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Dr. Jennifer Martinick & the current ISHRS Leadership are a DISGRACE!

This is a NON-COMMERCIAL POSTING/WEBSITE. Any statements below are my opinion only.

For reasons described below, Dr Jennifer Martinick, President of ISHRS (International Society for Hair Restoration Surgery, ishrs.org) and the current ISHRS Leadership are a COMPLETE DISGRACE to the medical profession!!

FOLLOW THESE LINKS FOR PROOF:

https://sites.google.com/site/drmartinickishrsdisgrace/

http://ishrsleadershipdisgrace.angelfire.com/

http://ishrs-disgrace.webstarts.com/

https://sites.google.com/site/ishrsdrmartinickdisgraceful/

http://mneedham624.wix.com/martinickishrs-dsgrc#!home/mainPage

http://martinick-ishrs-disgrc.webs.com/

Or keep reading below:

I am a former patient of Dr. Carlos J Puig & Dr. E. Antonio Mangubat, and was left SCARRED & DISFIGURED by these doctors, who had engaged in FRAUD, FALSE-ADVERTISING & DECEPTIVE PRACTICES to LURE unsuspecting people suffering from hairloss to become their patients. [continued below]....
..... See PROOF here:

https://sites.google.com/site/pmgincompetent/

http://www.angelfire.com/indie/hairtransplant/94book.html

https://sites.google.com/site/dreantoniomangubatincompetent/

http://www.angelfire.com/indie/hairtransplant/lies.html

An example of the FRAUD: Drs. Puig & Mangubat performed a number of hair transplant & scalp reduction surgeries on me that left HUGE SCARS all over my scalp. This result was TOTALLY INCONSISTENT with & OPPOSITE to their explicit written assertions about scalp reduction procedures [aka bald area reduction surgery]. See below ATTACHMENT 9: Puig Medical Group Booklet Page 7 on Scalp Reduction Surgery which shows clearly the FALSE ADVERTISING & FRAUD perpetrated by PMG doctors because they made NO MENTION of any scarring as a result of undergoing scalp reduction surgery. THIS GLARING OMISSION BY THESE DOCTORS OF THIS INDISPUTABLE & GRAVE NEGATIVE CONSEQUENCE OF THE SURGERY CONSTITUTES BLATANT FRAUD & FALSE ADVERTISING!! (More details in links mentioned above]. Other examples of fraud includes claims in PMGs cover letter [See Attachment 10 below: original PMG cover letter]that PMGs procedures will result in a full head of hair [2nd line of 2nd para of letter] that is "virtually non-detectible." [5th bullet in letter]

In 2012, Dr. Puig is CURRENTLY Vice-President & President-Elect of ISHRS (International Society for Hair Restoration Surgery, ishrs.org) and Dr. Mangubat is Hair Foundation Liaison of ISHRS (see ISHRS 2012 leadership in link: http://www.ishrs.org/member-board.php and in ATTACHMENT 8 below, and http://www.prweb.com/releases/2012/5/prweb9541300.htm). Seeing this, I filed a formal complaint against Drs. Puig & Mangubat with Dr. Jennifer Martinick, President of ISHRS. Dr. Jennifer Martinick, MBBS & the current ISHRS Leadership did NOTHING to discipline these UNETHICAL doctors who had previously engaged in BLATANTLY FRAUD & FALSE-ADVERTISING. Therefore, Dr. Jennifer Martinick & current ISHRS Leadership ARE A COMPLETE DISGRACE to the medical profession!

Just so that Dr. Jennifer Martinick, MBBS & the current ISHRS Leadership can't accuse me of selectively quoting or misquoting them, I have included the entire text of Dr. Martinicks email responses to my complaint in the ATTACHMENTS below.

A summary of Dr. Jennifer Martinick's & the current ISHRS Leaderships COMPLETELY DISGRACEFUL treatment of my ethics complaint:

- On May 1, 2012, I sent an email to Dr. Jennifer Martinick, MBBS with my formal complaint that included links to PROOF of Drs. Puig's & Mangubat's UNETHICAL & ILLEGAL conduct (same links as above). See ATTACHMENT 1 below for the May 1, 2012 email).

- On May 21, 2012, Dr. Martinick sent a reply email asking for personal info about me, such as date of birth and full name. See ATTACHMENT 2 below. HOWEVER, my personal info HAS NO BEARING on the charges in my complaint because my complaint is based on what Dr. Puig, Dr. Mangubat, and Puig Medical Group (PMG) claimed on PMG's OWN letters and booklets (and I posted online: https://sites.google.com/site/pmgincompetent/ ).

To this point, FYI, I also filed a complaint against Dr. Mangubat with the University of Washington (UofW), and got a response back from Dr. Lawrence R. Robinson, M.D, Vice Dean for Clinical Affairs and Graduate Medical Education on March 11, 2012 [see ATTACHMENT 3 below]. PLEASE NOTE DR. ROBINSON DID NOT ASK ME FOR ANY PERSONAL INFO TO PROCEED WITH HIS ACTION TO REQUIRE DR. MANGUBAT TO CORRECT WHAT HE CLAIMED ON HIS ONLINE RESUME! Dr. Robinson indicated to me that 1) He had investigated my complaint; and 2) Dr. Mangubat was no longer associated with the UofW Medical Center, and to please be assured that we will take the actions we consider appropriate regarding Dr. Mangubats website. SEE details of CORRECTION to Dr. Mangubats online resume in ATTACHMENT 3 below.

I also filed a complaint against Dr. Mangubat with the World Academy of Cosmetic Surgery (WAOCS), and Dr. Peter Lisborg, President of WAOCS ( http://www.waocs.org/ ), has indicated to me that my ethics complaint will be discussed at the next Board meeting [see ATTACHMENT 4 below]. PLEASE ALSO NOTE DR. LISBORG DID NOT ASK ME FOR ANY PERSONAL INFO TO PROCEED WITH MY COMPLAINT!

HENCE I COMPLETELY FAIL TO SEE WHY Dr. Jennifer Martinick & the current ISHRS Leadership would need personal info about me to proceed with my complaint [since 2 other organizations were able to proceed without such personal info]??!! I hope you see the reasons my skepticism about Dr. Martinicks & the current ISHRS Leaderships motivations for asking for such personal info [which is unnecessary to investigate my complaint and will require me to waive my right to privacy]. Consequently on May 28, I sent Dr. Martinick an email in which I stated that I would not be providing personally identifiable information (see ATTACHMENT 5 below)

Dr. Martinicks & the current ISHRS Leaderships refusal to proceed without personal info from me is a BLATANT & PATHETIC STONEWALLING TACTIC because, as demonstrated by Dr. Robinsons and Dr. Lisborgs actions described above, such info is NOT necessary for Dr. Martinick & the current ISHRS Leadership to proceed with my complaint!!

- On June 13, Dr. Martinick sent another reply confirming that she & the current ISHRS Leadership will not proceed with investigating my complaint without the personal info she & the current ISHRS Leadership asked me to provide (see ATTACHMENT 6 below). Such inaction by Dr. Jennifer Martinick & the current ISHRS Leadership speaks volumes about that COMPLETE LACK OF SELF-REGULATION by the current ISHRS Leadership. Dr. Martinicks entire email is in ATTACHMENT 6. Part of her reasoning:

We also appreciate the seriousness of your allegations (while noting that they relate to procedures purportedly performed seventeen to eighteen years ago). Upon review of our policies and the information you provided, the Society has declined to investigate.

- SO WHAT if the allegations relate to procedures performed 17 years ago???!!! The allegations being 17 years ago DIDNT STOP Dr. Robinson and Dr. Lisborg from taking action!! [AGAIN, SEE PROOF of action taken in ATTACHMENTS 3 & 4 below] Just because somebody committed a crime 17 years ago does NOT mean that person should no longer be disciplined/prosecuted for it today [Example: Jerry Sandusky of Penn State!!]

- The claim that the current ISHRS Leadership shouldnt/can't do anything about my complaint about things that Dr. Puig & Dr. Mangubat did 15+ years ago is BASELESS AND WITHOUT MERIT. ISHRS on its website states this association is dedicated to promulgating the highest standards of medical practice and medical ethics (see ATTACHMENT 7 below). THIS IS A TOTALLY LAUGHABLE CLAIM because Dr. Martinick & the current ISHRS leaderships decision not to proceed with my complaint COMPLETELY FLIES IN THE FACE of even the MINIMAL standards of ethics and professional conduct!!!!

- the current ISHRS Leadership, by having Dr. Puig as its Vice President (and President-Elect!) & Dr. Mangubat as Hair Foundation Liaison, explicitly endorses Dr. Puig & Dr. Mangubat as leading surgeons in the Hair Transplant industry. Dr. Puig, as VP, reflects on the integrity and ethics (or LACK THEREOF) of ISHRS as an organization. IN FACT, Dr. Puig on his online resume (Link: http://www.hairrestorationhouston.com/downloads/CJP-CV%2005%202008.pdf ) HIGHLIGHTS his association with ISHRS as one of his resume qualifications/credentials! Hence the current ISHRS Leadership IS ETHICALLY OBLIGATED to take appropriate action to address my complaint.

- Please note, I'm not saying that Dr. Martinick can ban Dr. Puig and Dr. Mangubat from the Hair Transplant/Cosmetic Surgery industry, she obviously cant; HOWEVER, Dr. Martinick and the current ISHRS Leadership DEFINITELY CAN SEVER THEIR TIES TO Dr. Puig & Dr. Mangubat....that is within the organization's leaderships jurisdiction and purview (just as the Univ of Washington did!!). If the current ISHRS Leadership does not disassociate itself with these UNETHICAL doctors, this indicates the current ISHRS Leadership endorses Dr. Puigs & Dr. Mangubats past UNETHICAL/ILLEGAL actions. In that case (as is now, since Dr. Martinick has done NOTHING to discipline Dr. Puig or Dr. Mangubat), it is FAIR GAME for me to criticize ISHRS as an organization whose leadership consists of UNETHICAL, BAD ACTORS.

To the point above, if an industry organization such as a Bar Association for lawyers had in its leadership persons who were engaged in UNETHICAL conduct in the past, the media would HAMMER the Bar Association to death, to the point where that person would have to RESIGN.

Why should ISHRS be any different?? IF ANYTHING, ISHRS is comprised of DOCTORS, who take an OATH to DO NO HARM, so the standard should be EVEN HIGHER than a Bar Association! Although I am not the person who created this website http://www.angelfire.com/indie/hairtransplant/94book.html, I see exactly why this person says the Hair Transplant Industry is a DISGRACE if organizations like ISHRS have people like Dr. Puig in its leadership.

FYI, the reasons why I waited until now to bring forward my complaint include: - Because ISHRS didnt exist in the mid-late 1990s, not to mention the internet did not exist to nearly the same extent then. - Because I did post my original complaint several years ago; HOWEVER, at the time, I didnt realize that I still had in my possession PMGs original 1994 cover letter and booklet that are FILLED with FALSE ADVERTISING, MISLEADING STATEMENTS & LIES. Hence Dr. Mangubat was able to DENY my claims, and it was just my word against his, and I could not PROVE that I was indeed telling the truth. NOW I CAN! - Because in the past year, after moving to a new place and opening boxes that hadnt been opened in 10+ years, I discovered that I still had PMGs original 1994 docs, and thus I posted all of them online.

ATTACHMENT 1: Email Complaint I filed with ISHRS President Dr. Jennifer Martinick

Subject: ETHICS COMPLAINT involving doctors associated with ISHRS, WAOCS and/or ABHRS

From: Greg Smith <> Tue, May 1, 2012 at 10:00 PM To:

To: Dr. Jennifer H. Martinick, MBBS, ISHRS, Dr Peter Lisborg, WAOCS, Dr. Paul J. McAndrews, M.D., ABHRS

I am contacting you to report serious ethical violations by doctors associated with your organization. My complaint involves Dr. E. Antonio Mangubat (aka Dr. Tony Mangubat http://www.labelleviecosmetic.com/ 16400 Southcenter Parkway, Suite 101 Tukwila, WA 98188) and Dr. Carlos J. Puig, http://www.hairrestorationhouston.com/, Physicians' Hair Restoration Center, 6150 Richmond Ave., Suite 226, Houston, Texas 77057. Dr. Mangubat and Dr. Puig were physicians with Puig Medical Group (PMG, aka Cleveland Hair Centers) where they were engaged in incompetent, unethical, fraudulent, and illegal conduct that is a COMPLETE DISGRACE to the medical profession.

FYI, I have also reported my complaint to media organizations, and am working with one such organization to do a report about my complaint. I have also filed my complaint with the Federal Trade Commission (FTC) through its website (www.ftc.gov) and federal authorities through email and online at http://www.ic3.gov/.

According to their websites, Dr. Mangubats and Dr. Puigs associations with your organization are as follows: Dr. Mangubat (see http://www.labelleviecosmetic.com/mangubat.shtml):

American Board of Hair Restoration Surgery, Chicago, IL, Permanent Faculty , 1998-Present International Society of Hair Restoration Surgery, Hair Foundation Liaison World Academy of Cosmetic Surgery, Course Director

Dr. Puig in his online resume (see http://www.hairrestorationhouston.com/dr_puig.php) lists these organizations as some of his affiliations:

Professional Organizations: International Society of Hair Restoration Surgery American Board of Hair Restoration Surgery

Also, from the ISHRS website (see http://www.ishrs.org/member-board.php): Vice President. Carlos J. Puig, DO, Houston, TX, USA

Dr. Mangubat and Dr. Puig were full participants in a Cosmetic Surgery FRAUD/FALSE ADVERTISING, see Proof in links below.

Dr. Mangubat was a Physician/Surgeon with PMG from 1989 1996 and Dr. Puig was Medical Director of PMG from 1976 1996. PMG was a FRAUD/FALSE ADVERTISING perpetrated by DOCTORS (yes doctors, who are sworn first and foremost to do NO HARM) to lure unsuspecting clients to do hair transplants with PMG, instead of one of its competitors.

Dr. Mangubat & his former boss Dr. Carlos J. Puig are still practicing, and no disciplinary action was ever taken against them (to my knowledge).

I am a former client/patient of Puig Medical Group (PMG) and Dr. E. Antonio Mangubat (who performed a number of surgical operations on me that left me SCARRED and DISFIGURED) & Dr. Carlos J. Puig. Unfortunately, my HORRIBLE story is only one of many victims who were DEFRAUDED by PMG doctors. In this regard, quite by accident, I found online another victim of PMGs FRAUD/FALSE ADVERTISING [this persons website are the ones with indie in the web addresses below]. See PROOF of my claims in these links:

https://sites.google.com/site/dreantoniomangubatincompetent/

https://sites.google.com/site/pmgincompetent/

http://www.angelfire.com/indie/hairtransplant/94book.html

http://www.angelfire.com/indie/hairtransplant/lies.html

Re: Dr. Mangubats claims on his resume, he also listed on his resume the following: Harborview Medical Center, ACLS Instructor, Seattle, WA ACLS Instructor

2004-Present [see image of Dr. Mangubats online resume as of March 25, 2012 attached to this email]

I saw this and submitted a complaint with the medical faculty at University of Washington Medical Center. As you can see from the email exchange below, Dr. Mangubat was forced to correct his resume as a result of my complaint since Dr. Robinson below confirms that UW Medicine no longer has any association with Dr. Mangubat.

Finally, FYI the reason I waited many years after the incident to report my story is because I didnt realize until recently that I still had in my possession PMGs original letters and marketing brochures that are filled with misleading statements and lies as well as Dr. Mangubats 1990s resume from his tenure at PMG, which clearly shows that he did indeed perform Brandy flaps that left me scarred and disfigured. More importantly, PMGs representations in its 1994 brochure (e.g. scalp reduction procedures had only great benefits and no harm] constituted LIES and FALSE-ADVERTISING because, for example, they completely FAILED to disclose/mention the large scars that result from this major surgery.

In sum, until recently, it was just my word against Dr. Mangubats and Dr. Puigs words, and they would of course deny my claims. However, they can no longer do so because they cannot dispute whats clearly stated in Dr. Mangubats resume from the 1990s and in PMGs original 1994 letter and brochure to potential patients that are filled with misleading statements and false advertising.

I have every confidence that you will take the appropriate actions to rectify this ethics complaint. I can be reached at .

Thank you for your attention to this important matter.

Greg Smith

---------- Forwarded message ---------- From: Lawrence R. Robinson Date: Sun, Mar 11, 2012 at 3:56 PM Subject: FW: Ethics Complaint re: One of your doctors To:

Dear Mr. Smith,

Thank you for your email to Dr. Paul G. Ramsey dated February 5, 2012. Dr. Ramsey asked me to review and respond to you on his behalf.

I have investigated Dr. Mangubats affiliation with UW Medicine and I can confirm that Dr. Mangubat was previously aligned with UW Medicines Community Training Center (CTC) based at Harborview Medical Center. The CTC is an authorized training center for the American Heart Association, providing training to faculty, staff and non-employees. Dr. Mangubat was certified by the CTC as an Advanced Cardiac Life Support (ACLS) Instructor and taught approximately six ACLS courses at Harborview Medical Center between July 2005 and December 2006. Dr. Mangubats ACLS Instructor status and alignment with the CTC formally ended in December of 2008. He has never had privileges to practice medicine at Harborview Medical Center or the University of Washington Medical Center.

Please be assured that we will take the actions we consider appropriate regarding Dr. Mangubats website.

Thank you again for taking the time to share your concerns with me, Mr. Smith.

Sincerely,

Lawrence R. Robinson, M.D. Vice Dean for Clinical Affairs and Graduate Medical Education

Begin forwarded message:

From: Greg Smith

Date: February 5, 2012 10:49:14 AM PST

To:

Subject: Ethics Complaint re: One of your doctors

I am emailing you to report serious ethical issues regarding one of your doctors, Dr. E. Antonio Mangubat (aka Dr. Tony Mangubat http://www.labelleviecosmetic.com/ 16400 Southcenter Parkway, Suite 101 Tukwila, WA 98188). FYI, I have also reported my complaint to Seattle area media.

According to his resume, Dr. Mangubat is one of your organizations instructors. From Dr. Mangubats official resume posted on his website, http://www.labelleviecosmetic.com/mangubat.shtml

Harborview Medical Center, ACLS Instructor, Seattle, WA ACLS Instructor

Dr. Mangubat was a full participant in a Cosmetic Surgery SCAM, see Proof in links below.

Dr. Mangubat was a Physician/Surgeon with Puig Medical Group (PMG, aka Cleveland Hair Centers) from 1989 - 1996, a SCAM perpetrated by DOCTORS (yes doctors, who are sworn first and foremost to do NO HARM) to lure unsuspecting clients to do hair transplants with PMG, instead of one of its competitors.

Dr. Mangubat & his former boss Dr. Carlos J. Puig are still practicing, and no disciplinary action was taken against them (to my knowledge).

I am a former patient of PMG and Dr. E. Antonio Mangubat, and my HORRIBLE story is only one of many victims who were SCAMMED by PMG doctors. See proof here:

http://arlington45678.angelfire.com

https://sites.google.com/site/dreantoniomangubatincompetent/

http://www.angelfire.com/indie/hairtransplant/94book.html

http://www.angelfire.com/indie/hairtransplant/lies.html

https://sites.google.com/site/pmgincompetent/

http://pmg-incompetnt-review.angelfire.com/

I have every confidence that you will take the appropriate actions to rectify this ethics complaint. Thank you.

ATTACHMENT 2: Dr. Jennifer Martinicks email on May 21, 2012 asking me for personal information, incl. full name, date of birth, address when surgeries were performed, etc.

Subject: Additional Info re: Complaint against Dr. Puig & Dr. Mangubat, Part 4 of 4

From: Jennifer Martinick Mon, May 21, 2012 at 7:56 PM To: Greg Smith Dear Mr Smith,

Your complaint has been reviewed by our committee.

In order to proceed, please could you supply the following information so that we can request and review your medical records.

Full name

date of birth

home address at the time of the procedure

date of procedure

address of the facility where the procedure was undertaken Our committee naturally wishes to give your complaint the attention it deserves.

Respectfully,

Dr Jennifer Martinick MBBS FACCS President, International Society of Hair Restoration Surgery Perth, Sydney, Melbourne. Tel: TEL_DELETED

From: Greg Smith [] Sent: Sunday, 6 May 2012 8:15 PM To: Subject: Additional Info re: Complaint against Dr. Puig & Dr. Mangubat, Part 4 of 4

This is the 4th of 4 emails with photos attached.

Thank you.

Greg Smith

ATTACHMENT 3: Email from Dr. Lawrence R. Robinson, Vice Dean, Univ. of Washington Medicine (UW MED), noting 1) he has investigated my complaint; and 2) Dr. Mangubat is no longer associated with UW Med; PLEASE NOTE: Dr. Robinson DID NOT ask for any personal info from me to proceed with his investigation

DR. Mangubat required to CORRECT his resume as well as DR. LAWRENCE R. ROBINSONs email to me:

The CHANGE to Dr. Mangubats online resume presumably required by Dr. Robinson (see email below) can clearly be seen on Dr. Mangubats PUBLIC resume:

Dr. Mangubats resume as of March 25, 2012, BEFORE CORRECTION:

https://plus.google.com/u/0/photos/104431287854497172017/albums/5762786509294726945/5762786511401246818

Harborview Medical Center, ACLS Instructor, Seattle, WA 2004 Present,

Dr. Mangubats resume as of May 8, 2012 AFTER I ASSUME Dr. Robinson asked Dr. Mangubat to CORRECT it to show he no longer is associated with UofW Medical Center, AFTER CORRECTION, :

https://plus.google.com/u/0/photos/104431287854497172017/albums/5762786509294726945/5762786567598832034

Harborview Medical Center, ACLS Instructor, , Seattle, WA 2004 2009:

You can also double-check the change on Dr. Mangubats OFFICIAL PUBLIC resume here:

http://www.labelleviecosmetic.com/mangubat.shtml

EMAIL FROM DR. ROBINSON, VICE DEAN, to me:

Subject: FW: Ethics Complaint re: One of your doctors From: Lawrence R. Robinson Sun, Mar 11, 2012 at 3:56 PM To: EMAIL_DELETED

Dear Mr. Smith,

Thank you for your email to Dr. Paul G. Ramsey dated February 5, 2012. Dr. Ramsey asked me to review and respond to you on his behalf.

I have investigated Dr. Mangubats affiliation with UW Medicine and I can confirm that Dr. Mangubat was previously aligned with UW Medicines Community Training Center (CTC) based at Harborview Medical Center. The CTC is an authorized training center for the American Heart Association, providing training to faculty, staff and non-employees. Dr. Mangubat was certified by the CTC as an Advanced Cardiac Life Support (ACLS) Instructor and taught approximately six ACLS courses at Harborview Medical Center between July 2005 and December 2006. Dr. Mangubats ACLS Instructor status and alignment with the CTC formally ended in December of 2008. He has never had privileges to practice medicine at Harborview Medical Center or the University of Washington Medical Center.

Please be assured that we will take the actions we consider appropriate regarding Dr. Mangubats website.

Thank you again for taking the time to share your concerns with me, Mr. Smith.

Sincerely,

Lawrence R. Robinson, M.D. Vice Dean for Clinical Affairs and Graduate Medical Education

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.

Begin forwarded message:

From: Greg Smith

Date: February 5, 2012 10:49:14 AM PST

To:

Subject: Ethics Complaint re: One of your doctors

I am emailing you to report serious ethical issues regarding one of your doctors, Dr. E. Antonio Mangubat (aka Dr. Tony Mangubat http://www.labelleviecosmetic.com/ 16400 Southcenter Parkway, Suite 101 Tukwila, WA 98188). FYI, I have also reported my complaint to Seattle area media.

According to his resume, Dr. Mangubat is one of your organizations instructors. From Dr. Mangubats official resume posted on his website, http://www.labelleviecosmetic.com/mangubat.shtml

Harborview Medical Center, ACLS Instructor, Seattle, WA ACLS Instructor

Dr. Mangubat was a full participant in a Cosmetic Surgery SCAM, see Proof in links below.

Dr. Mangubat was a Physician/Surgeon with Puig Medical Group (PMG, aka Cleveland Hair Centers) from 1989 - 1996, a SCAM perpetrated by DOCTORS (yes doctors, who are sworn first and foremost to do NO HARM) to lure unsuspecting clients to do hair transplants with PMG, instead of one of its competitors.

Dr. Mangubat & his former boss Dr. Carlos J. Puig are still practicing, and no disciplinary action was taken against them (to my knowledge), which speaks volumes to the complete LACK of self-regulation by the hair transplant industry.

I am a former patient of PMG and Dr. E. Antonio Mangubat, and my HORRIBLE story is only one of many victims who were SCAMMED by PMG doctors. See proof here:

http://arlington45678.angelfire.com

https://sites.google.com/site/dreantoniomangubatincompetent/

http://www.angelfire.com/indie/hairtransplant/94book.html

http://www.angelfire.com/indie/hairtransplant/lies.html

https://sites.google.com/site/pmgincompetent/

http://pmg-incompetnt-review.angelfire.com/

I have every confidence that you will take the appropriate actions to rectify this ethics complaint. Thank you.

ATTACHMENT 4 DR. LISBORGs email to me: Subject: Additional Info re: Complaint against Dr. Puig & Dr. Mangubat, Part 1 of 4 From: Dr. Peter Lisborg Mon, May 7, 2012 at 11:28 AM To: Greg Smith

Dear Mr Smith,

It appears that you have had scalp reduction surgery which was quite common several years ago but hardly anybody does it anymore. When did you have your surgery? It certainly would not be acceptable today. How old are you now? You do have a lot of hair left. The scars could be covered well with current Hair Transplantation techniques. Have you consulted any HT specialists? Do you need one?

Your ethics complaint is another issue which we can only discuss at our next board meeting.

Mit freundlichen Gren / Sincerely,

Dr. med. Peter Lisborg rztlicher Leiter der PRIVATKLINIK LISBORG & PARTNER Email: EMAIL_DELETED

Beschreibung: pklp_logo

PRIVATKLINIK LISBORG & PARTNER

PK Praxis- Klinik Verwaltungs- und BetriebsgesellschaftmbH

Adresse: Feldkirchnerstrae 217 // 9020 Klagenfurt/Celovec // sterreich/Austria, Europe

FN: 331493s // UID/VAT: ATU 65093944 // Register-Gericht: LG Klagenfurt

Tel: +43(0)463 / 500 651 // Fax: +43(0)463 / 500 651-130 // Email: EMAIL_DELETED // Web: www.pklp.at

Von: Greg Smith [mailto: EMAIL_DELETED] Gesendet: Sonntag, 06. Mai 2012 14:05 An: Greg Smith Betreff: Additional Info re: Complaint against Dr. Puig & Dr. Mangubat, Part 1 of 4

ATTACHMENT 5: My email response to Dr. Martinicks email declining to provide personal info

Subject: Additional Info re: Complaint against Dr. Puig & Dr. Mangubat, Part 4 of 4 Greg Smith Sun, May 27, 2012 at 3:54 PM To: Jennifer Martinick

Dear Dr. Martinick,

Although I would like to be as helpful to you as possible, I wish to remain anonymous, and so I am reluctant to provide you with some items you requested below. However, I do not see any reason why you cannot proceed with my complaint without knowing personally identifiable info about me, such as my full name or full home address at the time of the procedures. Furthermore, my complaint of FRAUD and FALSE-ADVERTISING is based on Puig Medical Groups (PMGs) OWN claims to potential clients on its OWN letters and brochures [e.g. PMGs claim of a full head of hair after its procedures, see attached PMG cover letter]. Therefore, I strongly believe you can decide my complaint based on the documents that I have already provided [and posted online here: https://sites.google.com/site/pmgincompetent/ ].

My strong belief is reinforced by Dr. Robinson, Vice Dean of the University of Washington Medicine (UWM), who was able to investigate and decide on my complaint [and reiterate that Dr. Mangubat was no longer associated with UWM] based on the info I have posted online. From Dr. Robinsons email:

Dr. Mangubats ACLS Instructor status and alignment with the CTC formally ended in December of 2008. He has never had privileges to practice medicine at Harborview Medical Center or the University of Washington Medical Center.. Thank you again for taking the time to share your concerns with me, Mr. Smith.

See entire email from Dr. Robinson below. Please feel free to contact Dr. Robinson [his email is below] yourself to confirm that the email below was indeed sent by him to me.

I have not yet filed a complaint with the Federal Trade Commission (FTC) against ISHRS. Instead, I contacted you first because I wanted to give ISHRS the opportunity to investigate and resolve my ethics complaint. However, if ISHRS is unable [or unwilling] to proceed with its investigation and discipline members of its leadership who were the main participants in a consumer FRAUD and FALSE-ADVERTISING, I will be forced to file a complaint with the FTC [David Vladeck, Director, FTC Bureau of Consumer Protection, and FTC Division of Enforcement, 600 Pennsylvania Avenue, NW, Washington, DC 20580] and cite ISHRS inability to discipline its members as one of the grounds for my complaint.

To highlight that you already have the pertinent facts, just one example of FRAUD/FALSE ADVERTISING: What Dr. Mangubat and PMG blatantly and publicly claimed in its communications with potential clients, that bald area reduction, when combined with hair transplants, creates the natural head of hair you seek. [see attached Page 7 of PMGs 1994 brochure] This is a COMPLETE LIE for PMGs Brandy scalp reduction surgeries that left on me a LARGE, U-SHAPED, 8+ inch long, 1/2 inch thick SCAR from the temples to the crown [I already sent to you photos showing part of the large scar]. This constitutes FRAUD/FALSE ADVERTISING because any reasonable person COULD NOT POSSIBLY claim the result with this HUGE, UGLY SCAR was anything close to natural!! [See attached Dr. Mangubats resume while at PMG which confirms he performed Brandy scalp reductions]. In fact, Dr. Dominic A. Brandy was SUED and PAID damages in 1996 (not 2012) for doing the same procedure as Dr. Mangubat performed on me [see news article here:

http://www.deseretnews.com/article/514377/HAIR-DOCTOR-HAS-A-BRUSH-WITH-THE-LAW.html

With respect to my medical records, I don't think the medical records of PMG are still available since my understanding is that PMG went out of business in the mid-to-late 1990s. However, the charges of FRAUD and FALSE-ADVERTISING are based on PMGs own documents, which as I have previously stated, you already have.



Full name: NOT PROVIDED



date of birth: NOT PROVIDED



home address at the time of the procedure: Washington, DC metro area



date of procedure: 1994 1995, several hair transplant and Brandy scalp reduction procedures were performed by PMG doctors (e.g. Dr. E. Antonio Mangubat) over a period of several months



address of the facility where the procedures were undertaken: 4401 Connecticut Ave., N.W., Suite 602, Washington, DC 20008, Tel: (202)-363-8925

If you decide not to proceed with my complaint based on not knowing personally identifiable information about me, please provide me with your reasoning for your decision. I note that, as an example, when victims of sexual abuse by Catholic priests brought forward their complaint, they were not required to disclose their identities [to protect their privacy]. I request the same deference to protect my privacy from you and your Committee. Regardless, if you provide me with your reasoning, I will note it when I file my complaint with the FTC and the Federal Bureau of Investigation (FBI).

Please feel free to contact me if you have any questions.

Best Regards,

Greg Smith

Subject: FW: Ethics Complaint re: One of your doctors From: Lawrence R. Robinson

Sun, Mar 11, 2012 at 3:56 PM To:

Dear Mr. Smith,

Thank you for your email to Dr. Paul G. Ramsey dated February 5, 2012. Dr. Ramsey asked me to review and respond to you on his behalf.

I have investigated Dr. Mangubats affiliation with UW Medicine and I can confirm that Dr. Mangubat was previously aligned with UW Medicines Community Training Center (CTC) based at Harborview Medical Center. The CTC is an authorized training center for the American Heart Association, providing training to faculty, staff and non-employees. Dr. Mangubat was certified by the CTC as an Advanced Cardiac Life Support (ACLS) Instructor and taught approximately six ACLS courses at Harborview Medical Center between July 2005 and December 2006. Dr. Mangubats ACLS Instructor status and alignment with the CTC formally ended in December of 2008. He has never had privileges to practice medicine at Harborview Medical Center or the University of Washington Medical Center.

Please be assured that we will take the actions we consider appropriate regarding Dr. Mangubats website.

Thank you again for taking the time to share your concerns with me, Mr. Smith.

Sincerely,

Lawrence R. Robinson, M.D. Vice Dean for Clinical Affairs and Graduate Medical Education

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.

Begin forwarded message:

From: Greg Smith

Date: February 5, 2012 10:49:14 AM PST

To:

Subject: Ethics Complaint re: One of your doctors

I am emailing you to report serious ethical issues regarding one of your doctors, Dr. E. Antonio Mangubat (aka Dr. Tony Mangubat http://www.labelleviecosmetic.com/ 16400 Southcenter Parkway, Suite 101 Tukwila, WA 98188). FYI, I have also reported my complaint to Seattle area media.

According to his resume, Dr. Mangubat is one of your organizations instructors. From Dr. Mangubats official resume posted on his website, http://www.labelleviecosmetic.com/mangubat.shtml

Harborview Medical Center, ACLS Instructor, Seattle, WA ACLS Instructor

Dr. Mangubat was a full participant in a Cosmetic Surgery SCAM, see Proof in links below.

Dr. Mangubat was a Physician/Surgeon with Puig Medical Group (PMG, aka Cleveland Hair Centers) from 1989 - 1996, a SCAM perpetrated by DOCTORS (yes doctors, who are sworn first and foremost to do NO HARM) to lure unsuspecting clients to do hair transplants with PMG, instead of one of its competitors.

Dr. Mangubat & his former boss Dr. Carlos J. Puig are still practicing, and no disciplinary action was taken against them (to my knowledge).

I am a former patient of PMG and Dr. E. Antonio Mangubat, and my HORRIBLE story is only one of many victims who were SCAMMED by PMG doctors. See proof here:

http://arlington45678.angelfire.com

https://sites.google.com/site/dreantoniomangubatincompetent/

http://www.angelfire.com/indie/hairtransplant/94book.html

http://www.angelfire.com/indie/hairtransplant/lies.html

https://sites.google.com/site/pmgincompetent/

http://pmg-incompetnt-review.angelfire.com/

I have every confidence that you will take the appropriate actions to rectify this ethics complaint. Thank you.

ATTACHMENT 6 Email I received from ISHRS President Dr. Jennifer Martinick saying ISHRS will not proceed with my complaint and so will not discipline Drs. Puig & Mangubat:

Subject: ETHICS COMPLAINT involving doctors associated with ISHRS, WAOCS and/or ABHRS

From: Jennifer Martinick Wed, Jun 13, 2012 at 7:26 AM To: Greg Smith

Dear Mr. Smith,

The International Society of Hair Restoration Surgery has reviewed your May 28, 2012, email correspondence.

The Society is a strong proponent of promoting ethical behavior by our members. We also appreciate the seriousness of your allegations (while noting that they relate to procedures purportedly performed seventeen to eighteen years ago). Upon review of our policies and the information you provided, the Society has declined to investigate.

Given the allegations in your complaint, and offering no view on their merits, we ordinarily would suggest that such allegations are more directly in the purview of state licensing authorities and local medical societies; however, the unusual circumstances of your complaint may not be appropriate for such a referral.

Very truly yours,

Dr. Jennifer Martinick MBBS President, International Society of Hair Restoration Surgery

ATTACHMENT 7 ISHRSS MISSION FROM ITS WEBSITE: Link: http://www.ishrs.org/

From the International Society of Hair Restoration Surgery (ISHRS) website [BOLD font added by me]:

WHO WE ARE

The International Society of Hair Restoration Surgery is an international, non-profit medical association comprised of over 900 physicians specializing in hair loss representing over 60 countries dedicated to promulgating the highest standards of medical practice and medical ethics. The ISHRS provides continuing education to physicians specializing in hair transplant surgery and gives the public the latest information on medical and surgical treatments for hair loss.

MISSION: To achieve excellence in patient outcomes by promoting member education, international collegiality, research, ethics, and public awareness.

The ISHRS is a member of the American Medical Association's House of Delegates (HOD).

The ISHRS is accredited by the Accreditation Council on Continuing Medical Education (ACCME).

ATTACHMENT 8 ISHRSS LEADERSHIP FROM ITS WEBSITE: Link: http://www.ishrs.org/member-board.php

International Society of Hair Restoration Surgery

Home Members Home ISHRS Who's Who 2011-2012 ISHRS Officers and Board of Governors

President Jennifer H. Martinick, MBBS Perth, Australia

Vice President Carlos J. Puig, DO Houston, TX, USA

.

Hair Foundation Liaison E. Antonio Mangubat, MD

_

ATTACHMENT 9 PUIG MEDICAL GROUP (PMG) 1994 BOOKLET, PAGES 1 & 7 ON BALDNESS & SCALP REDUCTION SURGERIES: See pages 1 & 7 in these links: https://picasaweb.google.com/117523636895889965413/PuigMedicalGrpFraudFalseAdvertzng#5773693355964182450

https://picasaweb.google.com/117523636895889965413/PuigMedicalGrpFraudFalseAdvertzng#5773693377654957634

https://picasaweb.google.com/104431287854497172017/PuigMedicalGrp1994Docs?noredirect=1#5773349852190080066

https://picasaweb.google.com/104431287854497172017/PuigMedicalGrp1994Docs?noredirect=1#5773349872951188610

- E.g. OUTRIGHT LIE, Page 1: Dr. Puig claims Lets face it: baldness suggests premature aging. Here, Dr. Puig & PMG doctors STOOP TO HUMILIATION to close the sale! Would a legitimate doctor ever say this? Of course NOT! More examples of Dr. Puigs and PMG doctors TOTALLY PATHETHIC HARD-SELL tactics here: https://sites.google.com/site/pmgincompetent/ - E.g. of OUTRIGHT LIES, Bald Area Reduction can eliminate a major portion of the bald area. [Page 7 of PMGs 1994 booklet below] This is a LIE because of what is OMITTED from this claim. Bald area reduction is MAJOR surgery that leaves the head with LARGE SCARS around the scalp area that is removed. In my case, Dr. Tony Mangubat performed a few Brandy scalp reduction procedures that left a HUGE horse-shoe shaped 8+ inch long and inch thick SCAR from one TEMPLE to the CROWN and back down to the other TEMPLE on my head!! More info on scalp reduction surgeries here: http://www.angelfire.com/indie/hairtransplant/scalp.html (also see below for LAWSUIT in 1996 regarding Brandy scalp surgeries, also see this 1996 news article:

http://www.deseretnews.com/article/514377/HAIR-DOCTOR-HAS-A-BRUSH-WITH-THE-LAW.html

https://docs.google.com/open?id=0B2V8eV7Ss6bIZy1BeDlXNjVRQ2c

http://community.seattletimes.nwsource.com/archive/?date=19960915&slug=2349352

https://docs.google.com/open?id=0B2V8eV7Ss6bIUjNCME9LWnFIQlU

But PMG in its marketing brochure makes NO MENTION of any scarring!!!! Talk about doctors (PMG doctors like Dr. Carlos J. Puig & Dr. Tony Mangubat) who leave out CRITICAL info needed for a patient to make an informed decision about the major surgery!!!! _

ATTACHMENT 10 PUIG MEDICAL GROUP (PMG) 1994 COVER LETTER FILLED WITH LIES AND FALSE-ADVERTISING:

See Cover Letter in these links: https://picasaweb.google.com/117523636895889965413/PuigMedicalGrpFraudFalseAdvertzng#5773693373183558450

https://picasaweb.google.com/104431287854497172017/PuigMedicalGrp1994Docs?noredirect=1#5773349868839686642

The letter in above links is Puig Medical Groups (PMG) 1994 Cover letter that I received when I inquired about getting hair transplants done with PMG. This letter is FILLED with LIES,HARD SELL TACTICS & FALSE ADVERTISING and DECEPTIVE LANGUAGE.

The most BLATANT and COMPLETELY 100% LIE is when in the cover letter, PMG promised the potential client that PMGs hair transplants will result in a full head of hair [2nd line of 2nd para of letter] that is "virtually non-detectible." [5th bullet in letter] No HALF-competent hair transplant doctor would ever say this because of the limited amount of donor hair in the back of the head of a typical hairloss patient, such as me. But PMG was perfectly willing to say this to MAXIMIZE its sales and LURE unsuspecting clients into selecting PMG instead of one of its competitors.

If Dr. Tony Mangubat (aka Dr. E. Antonio Mangubat ) & Dr. Carlos J. Puig were HALF-honest with their patients, they would have NEVER claimed to restore a full head of hair in the PMGs cover letter to me and other potential clients!!

This report was posted on Ripoff Report on 08/07/2012 06:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dr-Jennifer-Martinick/Geneva-Illinois-60134/Dr-Jennifer-Martinick-Leadership-of-International-Society-of-Hair-Restoration-Surgery-IS-923956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 REBUTTAL Owner of company

Procedure for dealing with complaints

AUTHOR: New Hair Clinic - ()

Surgical techniques have evolved significantly to deliver transplants that are so natural in appearance they are difficult to detect to the untrained eye. Nowadays, hair restoration physicians using best practice techniques utilise a synergy of medical training, mathematics, science and artistry to creating natural looking hair transplants. 

Martinick Hair Restoration’s Dr Jennifer Martinick says modern, best practice techniques are significantly different from the procedures and surgical techniques practiced over 15 years ago.  But, like all individuals, professions and organisations that have undergone growth and change, hair restoration physicians have to acknowledge and learn from past mistakes. And, it can not be taken for granted that all doctors working in the field of hair transplantation will embrace the surgical concepts above. 

Dr Martinick says physicians embracing ‘best practice techniques’ are always striving for continuous improvement and to surpass our patients’ expectations. When patient’s expectations are not met and complaints are made, a detailed investigation is made. 

To investigate thoroughly, as much information as possible is required regarding the details of a patient’s concerns. The information required includes the patient’s full name, their date of birth, their home address at the time of the procedure, the date of the procedure as well as an address of the facility/clinic where the procedure was undertaken. If a patient has a concern or complaint it is valuable to hear about it as soon as possible.  

It is more difficult to investigate concerns for procedures that have taken place over five years ago. In the event that the complaint relates to a procedure that occurred over five years ago, the investigator will need to gain an understanding of why it wasn’t raised previously.

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#2 General Comment

Great Experience

AUTHOR: joytownB - ()

I would strongly recommend anyone to consult with Dr Jennifer Martinick. I had a hair transplant 3 years back. My family doctor recommended Dr. Jennifer Martinick for my hair transplant. I have now been able to enjoy the look and hair style I wished for.

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