- Report: #1064645
Report - Rebuttal - Arbitrate
Complaint Review: Dr. Move
Dr. Move1825 W Walnut Hill Ln Irving, Texas USA
Dr. Move : No Show Movers With No Communication Skills Irving Texas
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Dr Move No Showed my scheduled move & never returned the 4 messages I left on their answering service. I scheduled a move giving them the exact list of items to move on June 29, 2013. I booked the move on Thursday, June 20 & can provide an email confirmation from them. I was told that my move was scheduled for 12 noon, but they would "put me down" for 9 am in case they had a cancellation & could move my things earlier.
On Friday, June 28, I was to receive a call to confirm my estimated time on June 29 - a call that I never received. I called and left a message that night around 8 pm. On Saturday morning, I called again around 9 am, hoping to speak to a human & confirm my move as we were moving from storage into a home & my husband & I needed to coordinate. [continued below]....
Edwin was non-plussed by the whole thing, and did not even apologize. He offered to "look into it" and find out what happened. Which quite frankly, is ridiculous given that it’s been 6 days since the contracted date, and their reason for not showing up and honoring their contract, let alone having the common decency to communicate with us, is moot at this point.
This report was posted on Ripoff Report on 07/05/2013 12:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dr-Move/Irving-Texas-75038/Dr-Move-No-Show-Movers-With-No-Communication-Skills-Irving-Texas-1064645. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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