- Report: #938752
Report - Rebuttal - Arbitrate
Complaint Review: Dr. Newton's Naturals
Dr. Newton's Naturals53 Darling Ave. South Portland,, Maine United States of America
Dr. Newton's Naturals SCAMMERS = LIARS = THIEVES South Portland,, Maine
Told them no..., no... and WHAT part of NO do you not understand? Interestingly, the company is in Maine but the 'return address' is a posh Florida community. Got the RMA#, resealed the shipping carton, blacked all the shipping addresses to ship it to me, affixed a fresh shipping label with the RMA on it and returned it USPS insured. 5 days later, the parcel got returned to me "REFUSED!" This is adding INSULT to injury. Called company, was told "THAT C A N N O T HAPPEN" I scanned the top of the box and faxed it to them.
Company rep said "OK, we need for you to remail it..." I said "NO, HELL NO!!! I am not going broke on postage because of you arrogant jerks. Agent then said they would send me a pre-paid return label.
10 days passed. No reply. Called again, got the same "shocked and amazed" response from the agent. Said they saw where I had called twice and package had been refused. Would investigate and call me back with an update. (= S U R E THEY WILL...) I told them to investigate while I contacted the USPS Postal Inspector and the BBB.I supposedly spoke to 2 levels of "management" (probably just other agents.) They said, "Well, just hold the package. We'll refund your bank card immediately. Will take several days to get A N O T H E R LABEL to you." I watched my online bank
statements for 3 days. NO credit.
I called back. Agent sounded as though she doubted my credibility. Said she would "walk" my refund to the financial department. Next day, nothing was done. I called the bank card company (AMEX) and they issued a credit on the spot. Credit included postage to me + postage I paid USPS. AMEX said destroy the package. =The matter is closed. (Just for fun, GOOGLE Dr. Michael Pinkus. -You'll be amazed by this guy's history.)
This report was posted on Ripoff Report on 09/09/2012 03:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dr-Newtons-Naturals/South-Portland-Maine-04106/Dr-Newtons-Naturals-SCAMMERS-LIARS-THIEVES-South-Portland-Maine-938752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.