- Report: #321224
Report - Rebuttal - Arbitrate
Complaint Review: Dr Scott Loessin TRUSTED DOCTOR | Ripoff Report Verified
Dr Scott Loessin TRUSTED DOCTOR | Ripoff Report Verified1890 LPGA Blvd Daytona Beach, Florida United States of America
Dr Scott Loessin M.D TRUSTED DOCTORS REVIEW: Scott J. Loessin M.D commitment to patient satisfaction. Scott J. Loessin M.D double board certified in general surgery, plastic surgery focused on providing the highest quality, safest and outstanding procedures to his patients. Tampa, Key West, Daytona Beach Florida
*Update Dr Scott Loessin pledges his commitment to Ripoff Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Dr Scott Loessin recognized by Ripoff Report Verified
*General Comment: A recent patient of Dr. Scott Leossin
*REBUTTAL Individual responds: Sensationalism vs Fact
*Consumer Comment: A great surgeon!
*Consumer Comment: Personal life VS. Professional Life!
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REVIEW UPDATE: April 1, 2016: Dr. Scott Loessin M.D. remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Dr. Scott Loessin M.D. is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, Dr. Scott Loessin M.D. has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.
Over time and since becoming a member, Dr. Scott Loessin M.D. has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Dr. [continued below]....
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at firstname.lastname@example.org
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
Ripoff Report Verified REVIEW:
EDitors UPDATE: Positive rating and recognition has been given to Scott J. Loessin M.D for his commitment to excellence with his patients.
Ripoff Reports discussions with Dr Scott Loessin have uncovered an ongoing commitment by Dr Scott Loessin's medical practice to total patient satisfaction. This means that patients can expect that Dr Scott Loessin will work towards finding a mutually satisfactory resolution to any complaints or concerns. Dr Scott Loessin listens carefully to patient concerns and sees them as an opportunity to learn from past mistakes and become more efficient for the procedures offered and the support for those procedures.
The information provided in this report is based on comments made by Dr. Scott Loessin and his staff during an on-site inspection held by a third party verification company with no biases toward the doctor.
Dr. Scott Loessin practices plastic surgery as a contractor through many other doctors in Tampa, Florida. Before performing any treatments on patients, Dr. Loessin spends at least an hour with the patient for an initial consultation discussing their needs and desires while completing a thorough examination to determine what solutions the doctor can offer the patient. Once initial consultation has been completed, Dr. Loessin provides a written treatment plan that is also explained verbally to the patient. Prior to moving forward with treatment, the patient views videos and is given brochures about the procedures that they will be having. To ensure the patient is fully aware of their treatment plan, Dr. Loessin asks the patient to explain to him what they understand to be completed during the course of their treatment. If for any reason the doctor feels that he cannot provide services requested by the patient, he notifies them and suggest they seek a second opinion for treatment.
Ripoff Report Verified .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
Dr. Scott Loessin, stated I carefully consider all patients complaints as constructive criticism and use them as tools to improve my care upon. My patients are the reason of my success in the field of plastics and their satisfaction is of the utmost importance. I value my patients above all else, and look forward to continually improving so that their experiences with my rendered services remain strong, consistent and positive. I stick to the core values of my profession and my philosophy is to always follow up with my patients to ensure that their needs are achieved and also to gather valuable feedback so that I can continue to adapt and deliver the best practice possible. I am willing to go beyond the call of good patient satisfaction and do what it takes to make intelligent decisions based on the well-being of my patients and do what is right with my patients.
Another top plastic surgeon stated that Dr Scott Loessin business philosophy is based on the premise that "strives to add value in its services as he understand that a successful business model is based on value-added services, extraordinary and standard patient care. Dr Scott Loessin's mission statement says it all: "My goal is to provide my patients the best quality, safe, value and professional excellence in the general and cosmetic medical industry." Some of the other things Ripoff Report learned in the course of its investigation: typical customer feedback reads: Dr Scott Loessin truly communicate all aspects of any intervention or procedure in a timely and effective manner. We are very pleased with the responsiveness that he is serious about meeting commitments, and deliver on all their promises."
Dr Scott Loessin takes his workstaff satisfaction seriously as well .Work staff feedback and surveys reveal comments such as this: "Dr Scott Loessin provides a very positive environment to work. Opportunities for suggestions and improvements are encouraged. Dr Scott Loessin is truly concerned about our contribution to the success and positive outcome of his performance and providing growth learning opportunities for us. He takes the time to listen and communicate with us and patients."
Check out some of DR Loessins websites http://www.drscottloessinmd.com/ http://medicalservicemanagementincorporated.com/
During the patients experience with Dr. Loessin, the patient will interact with the doctors patient coordination. The patient coordinator is usually the first person the patient meets with to ensure they understand all aspects of the surgery and have the opportunity to ask questions prior to meeting with Dr. Loessin. After surgery, the patient coordinator follows up with patients through phone calls to ensure they are healing properly and to address any concerns they may have. Furthermore, Dr. Loessin states that he calls patients directly on the night of the surgery and visits them at home or in his office the following day to address any concerns. Dr. Loessin states that he spends a lot of time with patients post-procedure while asking them a lot of questions to ensure healing.
Dr. Loessin and his staff state that if there are any patients that encounter a problem with healing or are dissatisfied with their procedure, they will see the doctor within two days of the complaints made to make sure that the patient is taken care of with the upmost pride. As a response to complaints made through Ripoff Report, Dr. Loessin has enrolled in the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Because complaints were made anonymously through Ripoff Report, the doctor was unable to resolve any issues against him. Dr. Loessin is happy to be a part of the CAP program because he feels that it gives them assurance that he is being represented in a positive light by a reputable company. Dr Scott Loessin has expressed that he feels very confident doing his job. The president of a recruitment career services agency stated "I have seen Dr Scott Loessin take personal interest in the health care system design and component selection for the patient. With his double board certification in general and plastic surgery and 20 years of experience in practicing the highest quality cosmetic surgery of the most reliable hospitals and clinics in south Florida, I know that he has the best practice approach. It always gives me great pleasure to go back to the patient a year after the surgery and find that the procedure has exceeded and met patients results expectations by 100 %.
Dr Scott Loessin recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation Dr Scott Loessin has made organizational changes allowing its patients a more streamlined approach to problem resolution and a commitment to a great patient experience.
In summary, after our investigation, which included discussions with Dr Scott Loessin and many of his past and current associates, Rip-off Report is convinced that Clary Dr Scott Loessin is committed to quality delivery of services resulting in total patient satisfaction.
Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer ..
UPDATE: Ripoff Report was contacted by the author of this Report posted below / they admitted it is completely false..
The woman who posted this said that she herself felt hurt during a divorce..and knows the former wife – She admitted that everything posted below was false. She said she posted it because she felt bad for her friend and realized what she said was very wrong. We told her to make her apology to the Doctor, and that the doctor was not interested in suing anyone for posting this… but we were sure he would appreciate the apology, even it was an email.
Ripoff Report has always had a uniform policy to not remove Reports. Best to show how things were taken care of – and or, to show why the Report was false. We will all be blogged – one never knows what is true or not… even when reported by what’s known to be the best reporters in main stream media. The Report below should be taken with a grain of salt.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
DAYTONA BEACH, BEWARE OF DR. SCOTT LOESSIN, PLASTIC SURGERY, ARRESTED AND JAILED, ANGER ISSUES ARRESTED, JAILED, BOTCHED BREAST JOBS, WANTED TO KILL HIS EX WIFE Daytona Beach Florida
Noted area plastic surgeon gets 10 days in jail
Dr. Scott Loessin's jet-set world -- a yacht, luxury cars, million-dollar home -- fueled by a successful plastic surgery practice came crashing down Tuesday when a judge found him guilty of violating a court order and sentenced him to 10 days in the not-so-deluxe confines of the Volusia County Branch Jail.
Loessin, 45, the chief of plastic and reconstructive surgery at Halifax Health, had been court-ordered twice to stay at least 500 feet away from his wife, Mary Kathryn Loessin, 44, and the lavish home they shared in Ormond Beach's Broadwater development. But on Feb. 27, the Daytona Beach Shores resident violated the injunction for protection against domestic violence when he came to the couple's former home with a flatbed truck to retrieve his Porsche.
"He hardly needed another auto," said Christopher Wickersham, an attorney representing the wife after the sentencing, browsing through a list of automobiles Loessin owns.
The list included a Rolls Royce Phantom, a Dodge Viper, a Ferrari, two Mercedes Benzes, a Lexus GX, a Lamborghini Murcielago, and a Dodge Grand Caravan -- which, together with the Porsche, are valued at approximately $1.1 million. A peek into the couple's divorce file -- six volumes with several hundred pages each -- is a window into the lives of the rich and locally famous. They contain allegations of drug use and accusations that Dr. Scott Loessin was spending extravagantly to draw down marital assets he might have to pay in the divorce in addition to looking into having his wife killed. Indeed, the stakes are high.
The couple's Ormond Beach home in the Broadwater development, valued at $2.3 million, was in 2004 the seventh-most expensive waterfront home in Volusia County and, in 2005, the setting for swanky American Cancer Society benefit. Last month, however, the bank filed to foreclose on the 5,887-square-foot home.
A 101-foot yacht, named for the couple's daughter, is valued at $3.5 million. The "Gabriella" rents for $35,000 a week.
The captain of that boat, Bob Murphy, reported to police that Scott Loessin had showed an interest in hiring someone to kill his wife, according to the couple's divorce file.
The case was dropped for lack of evidence, Ormond Beach Police Sgt. Kenny Hayes said Monday. According to the report, an investigator posed as the boat captain in "controlled" phone calls to Scott Loessin, who then went to police concerned the phone calls were a set-up by his wife.
Scott Loessin's attorney, Steve Guardiano, argued that his client did not know an injunction existed because he believed that a June 2006 injunction was modified or merged into the couple's divorce agreement. Guardiano said Scott Loessin got bad advice from two attorneys and he had "no willful intent" to violate the court order.
But Wickersham said a Feb. 4 divorce agreement declared that both parties should not have contact with each other and specifically prohibited Scott Loessin to come within 500 feet of his wife.
Scott Loessin, who practices in Daytona Beach, testified he asked Ormond Beach police to accompany him to the house, but the officer testified that Scott Loessin was already on the property when he got there.
"He had a flatbed in the driveway and the gate was open," the officer testified. "He was on the property and in front of the property."
Once Scott Loessin was found guilty of disobeying the judge's order, Guardiano argued that a jail sentence would inconvenience his client because it would keep him away from his practice and from on-call availability for trauma cases at Halifax Health Medical Center. Guardiano argued that a fine would be appropriate. "Do you believe this court is able to determine a fine that will get your client's attention?" Circuit Judge John V. Doyle asked Guardiano before pronouncing the sentence. "He admits to making $1.5 million a year and his wife says he makes $2 million."
Whether Scott Loessin's ability to practice medicine will be affected by this sentencing is not clear. A review of a doctor's privileges to admit to Halifax Health's hospitals is done if a committee of peers determines the conviction indicates the doctor's ability to care for patients has been compromised, Halifax Health spokesman John Gonda said.
A doctor in Monroe County also filed an injunction for protection against Scott Loessin. Court records show Dr. Robert Berg of Key Largo, the ex-husband of Scott Loessin's new girlfriend, filed the injunction for protection against repeat violence.
THIS DOCTOR IS LOSING IT! HE HAS MAJOR ANGER ISSUES TOWARD WOMEN, DON'T LET HIM DO SURGERY ON YOU, HIS MIND IS VERY SCREWED UP!
HE WANTED TO KILL HIS WIFE! STAY AWAY FROM HIM
Not a boob doctor Daytona Beach, Florida
This report was posted on Ripoff Report on 03/26/2008 06:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dr-Scott-Loessin-TRUSTED-DOCTOR-Ripoff-Report-Verified/Daytona-Beach-Florida-32117/Dr-Scott-Loessin-MD-TRUSTED-DOCTORS-REVIEW-Scott-J-Loessin-MD-commitment-to-patient-sa-321224. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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