• Report: #379480

Complaint Review: Dr. Steven C. Dennis

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  • Submitted: Wed, October 08, 2008
  • Updated: Sat, October 02, 2010

  • Reported By:92641 California
Dr. Steven C. Dennis
22 Corporate Plaza Newport Beach, California U.S.A.

Dr. Steven C. Dennis M.D. Doctor operated and refused to see me when complication set in. Newport Beach California

*General Comment: Dr. Dennis Gave Me My Life Back

*UPDATE Employee: Response to Patient Complaint

*Consumer Comment: the doctor "refused to see you?"

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I went in the hospital last year for back surgery for a blown disk and ended up catching "MRSA" that deadly staff germ which caused me to go in the operating room three times for them to flush it out of my wound. Then I was in the hospital for weeks. They sent me home with a pick line that feeds the antibiotic in my blood stream to make sure it's killed. One of the Doctors told me I almost died in the operating room. Then to add insult to injury I found I was in so much pain I couldn't move. Then my husbands company filed BK and he lost his job and we lost our Health Insurance. So there I lay crippled and in agony with my husband taking care of all my needs 24/7. Now the Doctors office is calling and telling my husband to bring me in for a follow up visit and he told them he couldn't because every time he tried to lift me my back would go into spasms and I'd be screaming with pain. To make a long story short, because we now have no health insurance and I needed pain med's the Doctor sent me a registered letter telling me he could no longer treat me nor could any other Doctor at that practice. I lay on my back for almost five months in pain and could move. I was loosing muscle and knew I had to stand up, I fought and finally managed to stand and walk. If I had not "Requested My Medical Records" I would have never known that he said he refused to treat me because I would not keep my appointments and in his opinion I was just seeking Pain Medication. Also in there it said I drank "every day!" Both are right down lies and I think that was put in my medical records to discredit me. My back has been leaking fluid every day and has been for over a year. I went in to the Emergency room at UCI Medical Center and told them I had no Insurance and my husband is out of work all I get is my Social Security Check. They had a Dr. look at my wound and he said there was no Doctors there that could help me and I needed to go back to the Doctor who did my surgery. So this left me with my back seeping fluid and then they sent me a bill for over a "Thousand Dollars!" I spoke to several Attorneys and bottom line there isn't much that can be done and most Attorneys don't want to fight the system. They are telling me it's because it's been over a year. Well yes it has because Dr. Dennis refused to see me. And Hoag Hospital will do nothing to help. I don't know what to do now, I am in pain every day and this has made my life miserable. The name of the Hospital is "Hoag Hospital in Newport Beach,Ca." My Doctor's name is Steven C. Dennis M.D. in Newport Beach Ca. He works at Newport Orthopedic Institute.

92641, California

This report was posted on Ripoff Report on 10/08/2008 04:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dr-Steven-C-Dennis/Newport-Beach-California-92660/Dr-Steven-C-Dennis-MD-Doctor-operated-and-refused-to-see-me-when-complication-set-in-379480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 General Comment

Dr. Dennis Gave Me My Life Back

AUTHOR: td66snrf - (United States of America)

I would like to start this by saying I stumbled across this site and report in looking for Dr. Dennis's current info to give to a friend that is having back problems. I took the time to register and write this because of what Dr. Dennis did for me. I had fusion surgery for two herniated discs, L4-L5, L5-S1, seven years ago in 2003. One disc was herniated 9mm out and 11mm up my spine the other was 7mm, I know what back pain is. When I came to in post op after four and a half hours of surgery the constant pain down my right leg was gone. Don't get me wrong, I just went through major surgery which included installation of six screws and two rods, I wasn't pain free but that pain was gone. This woman does not say what type of procedure she had but I doubt if was as major as mine. Two co-workers also had surgery (laminectomys)  by Dr. Dennis before I did (that's how I found him) and came back 100%. One is a carpenter and the other is a plumber, it's not like they have a desk job. My only regret about Dr. Dennis is that I didn't find him sooner. I would send my children to him.  I would highly recommend Dr. Dennis and Hoag hospital to any one who needs back surgery.  

























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#2 UPDATE Employee

Response to Patient Complaint

AUTHOR: Newport Orthopedic Institute - (U.S.A.)

Newport Orthopedic Institute prides itself on our physician-patient relationships. In order for these relationships to be successful it requires a mutual respect from both sides. It cannot be a one-sided endeavor. The patient must take responsibility and be an active participant in their care. As previously stated in the response from Nurse.ray, medical ethics, as well as our malpractice carrier, require that the patient be seen and evaluated by the physician before continuing to be provided medications and treatment.

In a situation where a patient will not come in to the office for follow-up visits, despite multiple attempts by the office to arrange this, we have no other option but to discontinue the patient's care. During this process, the patient is given a grace period to find a new physician, provided the appropriate information to assist in the process of locating a physician, and the patient's primary care physician is notified. Newport Orthopedic Institute strives to provide comprehensive orthopedic care in a compassionate and caring environment for all our patients.
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#3 Consumer Comment

the doctor "refused to see you?"

AUTHOR: Nurse.ray - (U.S.A.)

You said in your complaint that you didn't return for follow-up appointments when asked to do so ("telling my husband to bring me in for a follow up visit and he told them he couldn't...") - even though your condition (as you described it) clearly indicated that you needed to see the doctor.

Then, in spite of the fact that you refused to return for follow-ups so that the doctor could evaluate/treat your current condition, you apparently attempted to get the doctor to prescribe pain meds for you anyway. ("because...i needed pain med's...")

So. Based on YOUR actions, the doctor made the appropriate decision to officially release you as his patient. This is standard practice. Doctors can't legally or ethically treat patients that they can't see face-to-face. It would be unreasonable to expect to remain under this doctor's care when you didn't return for necessary follow-up appointments. The doctor did nothing wrong.

Since you chose to seek treatment at the ER, you're responsible for paying for it. $1000 sounds pretty reasonable for an ER visit like the one you described.

Your assertion that "most Attorneys don't want to fight the system" is baseless. No attorney would take your case because you HAVE NO CASE! You made the decision to not return to the doctor when you were supposed to do so. If your health has suffered as a result, then YOU bear responsibility for that.

If you're still having problems, then the logical thing to do is: find a new doctor!
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