• Report: #1017685

Complaint Review: Dr. kevin Kerchansky, Chiropractor

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  • Submitted: Wed, February 20, 2013
  • Updated: Wed, March 06, 2013

  • Reported By: Dr. Kevin Kerchansky Rips Patients — Columbus Tempe Arizona United States of America
Dr. kevin Kerchansky, Chiropractor
4515 S. McClintock Dr. Tempe, Arizona United States of America

Dr. kevin Kerchansky, Chiropractor Triad Pain Management, Grandview Ave Physical Therapy Don't Pre-Pay With Dr. Kevin Kerchansky and Verfiy His Staff Is Licensed Tempe, Arizona

*REBUTTAL Individual responds: False Report

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Dont Pre-Pay With Dr. Kevin Kerchansky (scam)

DON'T PREPAY for massage, "rehab" or chiropractic treatments with Dr. Kevin Kerchansky, DC, chiropractor at Triad Pain Management Clinic in Tempe, AZ. You may never get the treatments that you pay for! Dr. Kevin Kerchansky ripped off Columbus, Ohio residents while he owned Grandview Ave Physical Therapy.

Not only did Dr. Kevin Kerchansky take the money for pre-paid visits and never give the treatments, but when he did give the treatments, the services were provivded by non-licensed physical therapists. Yes, that's right, he offered "physical therapy" but massage techs, personal trainers, and other non qualified staff members rendered the treatments that was supposed to be done by PT's. Essentially, MD's and other health care professionals were referring their patients to Grandview Ave
Physical Therapy but THERE WERE NO PHYSICAL THERAPISTS THERE!!!

Here are YELP reviews;

yelp review 1:
1.0 star rating
2/20/2013
Did you pay Dr. Kevin Kerchansky's business, Grandview Ave Physical Therapy for prepaid treatments and NOT receive those treatments that you paid for? We located Dr. Kevin Kerchansky, DC, a chiropractor in Arizona who owned/owns this place. Perhaps you can get your money back from Dr. Kevin Kerchansky as he has been located working for Triad Pain
Management Clinic, 4515 S. McClintock Dr., Suite 120, Tempe, AZ 85282, (480) 413-0586 Tel, and the fax # is (480) 730-0487. Its bulls**** that he took the money and headed West into the sunset. There is currently an investigation by the Ohio Attorney General into the business of Dr. Kevin Kerchansky and Grandview Ave Physical Therapy.

yelp review 2:
Jasmine C.

Practicing outside of your scope of practice is illegal and can get your license revoked. I interviewed there as a newly licensed LMT and trust me, I remember the law portion of my state board exam well enough to know this. It wouldn't surprise me one bit if they got caught and shut down. I'm wondering what has come of the licenses of the LMTs who worked there.

yelp review 3:
I used to go here for deep tissue massage so can't speak to any of the "former" services. The staff was always great as were the massages... they had that part right! Unfortunately I showed up for my 4:30 appointment on 10/17/12 to find the door locked and the lights out. At first I thought maybe they had something happen and had to close for the day until I looked at the medical records rack to see all the files were gone... leading me to believe either they moved and I missed it or
they were closed. The phone still worked and there was no call to inform me that they had moved, or closed for the day. So I went to their website, which I would never do prior to the appointment to find this:

Dr. Kevin Kerchansky stole money from patients and then directed his staff this write this letter;

We would like to thank you for the trust you have put in GAPT by allowing us to provide your physical therapy and chiropractic services.
However, after due consideration, we have made a decision to cease operation as of Friday, October 5th, 2012. At your request, we will be happy to provide you with a copy of your medical records. You may request your records by sending a written request to GAPT, Records Dept, 1378 Grandview Ave., Columbus, OH 43212, or by email at contact@grandviewphysica. . .. We also have a message service available at 614-488-2225. Please include your name, date of birth, and address.
Please send all requests by October 31, 2012.


It stinks not only because they provided great deep tissue massage and now I have to find a new place BUT even more so in the fact they I had paid in advance for 4 massages that I will never receive and they have my money. Bummed!

yelp review 4:
Becca S.
1.0 star rating
10/22/2012 2 Check-ins Here

What Greg C. said. Currently out $90. Thanks for being pro-active, GAPT!

Listed in: 100 in 2012

Yelp review 5:
Carol S.
Dublin, OH
1.0 star rating
10/18/2012

I would prefer to have a licensed physical therapist see me for medically recommended physical therapy, not an athletic trainer, college student or massage therapist. If you are referred for physical therapy, find a place with licensed PTs (Physical Therapists, not personal trainers) on staff that provide the treatment.

yelp review 6:
Steven V.
Columbus, OH
1.0 star rating
10/10/2012

Same experience as John L's review from 2 days ago. Showed up for my 3pm appointment to find the door locked and it dark inside (office supposedly open 2-6 on Wednesdays). A Tim Horton's cup on the counter made me think maybe someone had to step away and locked the door for security for a hot second. Waited around for 15 minutes and nothing changed. A second patron approached and tried to open and said they also had a massage appointment. Never heard anything from them and the phone went to answering machine with no mention of anything different.  Website also appears to be down now, what is going on?

Is Dr. Kevin Kerchansky a doctor you really want to see, or, refer to? I mean, he rips off all these people in Ohio and then sets up shop in AZ and may do it again? There is an ongoing investigation by the Ohio Attorney General into the business practices of Dr. Kevin Kerchansky. 

10/10/2012

Same experience as John L's review from 2 days ago.  Showed up for my 3pm appointment to find the door locked and it dark inside (office supposedly open 2-6 on Wednesdays).  A Tim Horton's cup on the counter made me think maybe
someone had to step away and locked the door for security for a hot second.  Waited around for 15 minutes and nothing changed.  A second patron approached and tried to open and said they also had a massage appointment.  Never heard anything from them and the phone went to answering machine with no mention of anything different.  Website also
appears to be down now, what is going on?

This report was posted on Ripoff Report on 02/20/2013 07:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dr-kevin-Kerchansky-Chiropractor/Tempe-Arizona-85282/Dr-kevin-Kerchansky-Chiropractor-Triad-Pain-Management-Grandview-Ave-Physical-Therapy-D-1017685. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 REBUTTAL Individual responds

False Report

AUTHOR: Kevin K - (United States of America)

Although a Yelper performed some tremendous internet sleuthing and discovered that I used to own Grandview Avenue Physical Therapy, none of what he wrote is true. This report is also untrue.

I left Grandview Avenue Physical Therapy in May of 2010 and sold the entity to Carrie Corona (GAPT, INC) in early 2011. I have had nothing to do with this clinic for over two years, and I had nothing to do with selling prepaid services.  I certainly did not take people's money and ride off into the sunset as is reported.

This same Yelper was kind enough to provide individuals with my current office address for a refund; however, I am unable to do this for you as I was not the owner or even an employee of this company for the last few years. I suggest you contact the owner who actually did this to you. 

This entire report stems from an individual who performed a web search and saw that I had ownership of the clinic. What he did not do before defaming me, is investigate to find out the facts. Most importantly, that I sold the clinic and have had nothing to do with it for years. 

What happened to the individuals who prepaid for services and did not receive them because the business closed down unexpectedly is reprehensible. It is also unfortunate that an individual without all the facts purports information as factual, but I guess that is the age of the internet.

There is no investigation at the Ohio Attorney General's office regarding any of my actions. Perhaps there is an investigation into the individuals that owned the company, but I can assure you there is no investigation into me. I have had a clean reputation and license for over 12 years. 

I wish to caution individuals on libelous acts, and recommend that people investigate a little further before defaming individuals and leading others astray. While I worked at Grandview Avenue Physical Therapy, we performed all services in compliance with the laws of Ohio. We even paid compliance companies to evaluate our operation annually to ensure that we complied with all insurance and state laws. 

It is unfortunate that I must respond to these types of allegations. It is also unfortunate that companies who post these comments also send you an email the same day notifying you that a bad report has been made. They then happily offer you their services to repair your online reputation for $170/mth.

Regardless, I was not the individual who sold the prepaid services. I never scammed anyone out of their money. There is no investigation into me or my actions. I have had a superior record and reputation for over a decade, and I have always complied with all insurance and state laws. Simply put, this report is completely false. 
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