- Report: #344588
Report - Rebuttal - Arbitrate
Complaint Review: Drainmaster - Bob Davis, President
Drainmaster - Bob Davis, PresidentP.O. Box 23148 Shawnee Mission, Kansas U.S.A.
Drainmaster - Bob Davis, President The owner Bob Davis broke a part off my faucet while fixing my plumbing & refused to replace it. Now he won't return my calls, and his answering service will only give out a PO Box number, but no physical address. Shawnee Mission Kansas
*Author of original report: Address located & further developments
*Author of original report: Further developments
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When he got ready to leave, I pointed out that he had left off the plastic piece that covers the shower diverter screw. He looked around for some time, and I finally found it in a corner where he had dropped it. He stuck it back on, collected his money, and left. When he had left I went back to the bathroom and found the piece had fallen off into the tub. When I put it back on, I noticed that he had broken off the plastic prongs that hold it in place. I reinserted it and again it fell off.
When I called him the following Monday, 5/2 and told him about it, he said, "I'll see if I can find one." I told him he could just drop it in my mailbox to save another house call. That weekend I got another estimate on the major plumbing work, this time from Roto Rooter. They estimated only 1 day's work and a cost of $1785. I still had not received the part from Drainmaster, so I called Mr. Davis again on Monday, 5/9. I told Mr. Davis that I still had not received the part, and he said, "Well, I don't think I broke it." I told him it had never fallen off before he took it out, and now it wouldn't stay in. I said it was only a $3 part, but I shouldn't have to go out and buy one when I had paid him $140 and he broke it. Then I told him Roto Rooter had outbid him by about $300 and were willing to do the work in one day. He said he would match their price. I said I still had not decided who would do the work. I never heard from him again.
I left messages for Mr. Davis on 5/18 and 5/25, and he never returned my calls. When I called his answering service on 5/26, they would only give me a Post Office Box number for his address. Although there are 3 phone numbers on the card he gave me, there is no address or website number.
This report was posted on Ripoff Report on 06/26/2008 12:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Drainmaster-Bob-Davis-President/Shawnee-Mission-Kansas-66223/Drainmaster-Bob-Davis-President-The-owner-Bob-Davis-broke-a-part-off-my-faucet-while-fi-344588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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