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  • Report: #729393

Complaint Review: Dream Limousine and Car Service

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  • Submitted: Sat, May 14, 2011
  • Updated: Sat, May 14, 2011

  • Reported By: DFW Traveler — Toledo Ohio United States of America
Dream Limousine and Car Service
Internet United States of America

Dream Limousine and Car Service DFW Car Services, late, no show, poor service, Internet

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Do not use these guys.  You cant count on them.  I had a family member in the hospital so I didnt want to bother anyone for a ride to DFW.  I called Dream Limousine and  Car Service because their website www.dfwsedanervice.com says they specialize in rides to DFW (wrong).  Their $75 quote was fine as I didnt want to take any family member away and I didnt want to trust a taxi. 
 
My pickup time was 5:30 a.m.  5:40 came and no driver.  I called the dispatcher and literally woke someone up.  He said that hed call the drive and see where he was. After being on hold for 5 minutes he came back and said, Hell be there in 30 minutes.  This would have made me late for my flight.  I told him that this wasnt going to work and that I didnt have time to argue about it at that moment.  I ended up having one of my family member drive me, the exact situation that I was willing to spend $75 on to avoid. 
 
I didnt even receive an apology.  I got on the company website.  I wrote to them to see if they would apologize and attempt to make things right.  I received no response after 48 hours.  I want people to know that you cant count on these guys. Ridiculous.

This report was posted on Ripoff Report on 05/14/2011 07:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dream-Limousine-and-Car-Service/internet/Dream-Limousine-and-Car-Service-DFW-Car-Services-late-no-show-poor-service-Internet-729393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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