- Report: #419708
Complaint Review: Dream Walker Ranch
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| Dream Walker Ranch dreamwalkerhorses.com
Las Vegas, Nevada U.S.A. |
|
Dream Walker Ranch rescue horse! Las Vegas Nevada
*Consumer Comment: Stop This Maddness
*REBUTTAL Owner of company: DREAM WALKER RANCH
*REBUTTAL Owner of company: Horse Transport at fault- Double Bar T Transport
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I bought a horse sight unseen from Dream Walker Ranch for 5900.00. When the horse arrived it looked like a recue horse! It was at least 200 lb.s underweight, hoofs were very neglected (bad case of thrush), teeth were in such need of floating the horse had trouble eating. He also was very off in the left rear. Am waiting on x-rays and bloodwork to see if there is anything else to be concerned about.
I was so sorry for this horse I wouldn't send him back for double my money! I am going to love him and take of him like he deserves. If anyone is considering buying from Dream Walker Ranch, USE CAUTION! Thet claim to not be horsetraders but that's exactly what they are!
Vicki
Lenoir City, Tennessee
U.S.A.
I was so sorry for this horse I wouldn't send him back for double my money! I am going to love him and take of him like he deserves. If anyone is considering buying from Dream Walker Ranch, USE CAUTION! Thet claim to not be horsetraders but that's exactly what they are!
Vicki
Lenoir City, Tennessee
U.S.A.
This report was posted on Ripoff Report on 02/03/2009 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dream-Walker-Ranch/Las-Vegas-Nevada/Dream-Walker-Ranch-rescue-horse-Las-Vegas-Nevada-419708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Stop This Maddness
AUTHOR: Gary - (United States of America)
SUBMITTED: Wednesday, June 06, 2012
If you wanted this horse then you should have went to this farm and spent time with it, Cant you horse buyers take the time to do this, if you have that kind of money to waste dont you think you should at least went out there and seen this 5900.00 horse, instead of going on here and blasting this horse person, its your stupid decision to buy the horse.
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What's this? #2 REBUTTAL Owner of company
DREAM WALKER RANCH
AUTHOR: Donna - (USA)
SUBMITTED: Thursday, December 17, 2009
thank,you.Vicki,(lENDER cITY tENNESSEE) U.S.A.Donna(ST. LOUIS MO)
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What's this? #3 REBUTTAL Owner of company
Horse Transport at fault- Double Bar T Transport
AUTHOR: Matthew - (U.S.A.)
SUBMITTED: Thursday, March 05, 2009
Ms. Vicki of Knoxville, TN bought a horse sight unseen from us. We provided her with over 8 videos of this horse and over 10 pictures documenting his health and abilities. These photos are viewable on our website.
The horse was in excellent health while in our care. We have well over 30 photos, 8 videos documenting this and 2 independent veterinarians who will varify this.
Our horses are fed premium hay and given the very of care. We love them!
Ms. Vicki had the horse picked up on by Double Bar T Transport on Tuesday January 20th. The horse was not delivered to her timely (3-4 days).
Instead the horse was on the trailer for OVER 2 WEEKS! The horse was delivered to Ms. Vicki Ewey on February 3rd. Double Bar T Transport only took hay for 4 days worth of travel.
Ms. Vicki contacted us multiple times asking for help in reaching Double Bar T Transport who were not returning her calls. I contcted the shipper and inquired to the horses where abouts with poor communication in return.
Ms. Vicki sent me an email when the horse arrived informing me of his poor condition. I immediately called her and the shipper. We have offered to help her get a refund from the shipper, refund her money for the shipping, but she insisted that she was not interested in placing blame.
The horse's condition was unfortunate but was not our fault. Transporting horses is stressful and they will loose weight. Especially, having been two weeks on a trailer!
We want our customers to happy with their horses. Since this did not occured we offered many solutions to help resolve this problem. We offered to refund her money, help her with aquiring a refund from the shipper but she was inflexible and resistant to any type of reinbursement.
We are not horse traders and have never traded a single horse in all of our years of business. We love our horses and our many testimonials of happy customers will attest to the quality of our horses and our excellent reputation.
Ms. Vicki also informed me that the x-rays came out fine. The horse being "off in his back end" was clearly related to the 2 weeks on the trailer.
We love our horses and want our customers to be happy and the horses to have good homes. This experience highlights the fact that we seek to support our customers,our horses and are willing to help in anyway possible.
The horse was in excellent health while in our care. We have well over 30 photos, 8 videos documenting this and 2 independent veterinarians who will varify this.
Our horses are fed premium hay and given the very of care. We love them!
Ms. Vicki had the horse picked up on by Double Bar T Transport on Tuesday January 20th. The horse was not delivered to her timely (3-4 days).
Instead the horse was on the trailer for OVER 2 WEEKS! The horse was delivered to Ms. Vicki Ewey on February 3rd. Double Bar T Transport only took hay for 4 days worth of travel.
Ms. Vicki contacted us multiple times asking for help in reaching Double Bar T Transport who were not returning her calls. I contcted the shipper and inquired to the horses where abouts with poor communication in return.
Ms. Vicki sent me an email when the horse arrived informing me of his poor condition. I immediately called her and the shipper. We have offered to help her get a refund from the shipper, refund her money for the shipping, but she insisted that she was not interested in placing blame.
The horse's condition was unfortunate but was not our fault. Transporting horses is stressful and they will loose weight. Especially, having been two weeks on a trailer!
We want our customers to happy with their horses. Since this did not occured we offered many solutions to help resolve this problem. We offered to refund her money, help her with aquiring a refund from the shipper but she was inflexible and resistant to any type of reinbursement.
We are not horse traders and have never traded a single horse in all of our years of business. We love our horses and our many testimonials of happy customers will attest to the quality of our horses and our excellent reputation.
Ms. Vicki also informed me that the x-rays came out fine. The horse being "off in his back end" was clearly related to the 2 weeks on the trailer.
We love our horses and want our customers to be happy and the horses to have good homes. This experience highlights the fact that we seek to support our customers,our horses and are willing to help in anyway possible.
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